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Gérant immobilier / professionnel
Salle(s) de bain
Dispositifs de sécurité
Type de destination
Salle à manger
Équipements de loisirs
Piscine / Spa
Animaux non bienvenus
Adaptée aux enfants
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %.
The Apartment itself
It was nice, the layout was a little weird. The toilet was right next to a floor to ceiling window. There was a shade on it, but no fan, so it had to be open, and it was next to the walkway! There was a little mold in the shower on the grout. It just needed a good scrub. The wood floors were nice, the bed was comfortable.
Mahalo for your review. We will pass along your suggestions and appreciate your input. We are pleased you enjoyed all of the amenities and the convenient location to Lahaina town. We hope to host you again in the future. Thank you for choosing Coconut Condos as your host.
We love the location of this property, it’s close easy proximity to beach , shopiping, yet quiet.
This property is beautifully situated in a quiet, attractive residential area yet only one block from businesses & restaurants. Though the grounds are very pretty they barely keep ahead of the ware & tear in many areas Our unit in the H building looked lovely in the photos & had a wonderful floor plan & view of palm trees through floor to ceiling windows, but was very beat up and run down, with soiled, stained upholstery, bedding and pillows, a shredded (literally) headboard in master bedroom with big pieces of cording hanging down onto the pillows & sheeting. Some bureau drawers in the bedroom & living room had to be wedged shut with wads of tissue, the slatted jealouis windows in the bath rm were broken and inoperable (stuck on open) when we arrived and there was no place on the grounds to lock up our bikes. There is a nice, covered pavilion in the parking lot but the management assured us adamantly that if we used it our bikes would be striped down to the spokes by morning. This required us to haul our bikes upstairs, through the living rm and into the bed rm every night. We were not allowed to store them anywhere on the grounds. We are older so this was very difficult for us.
We had to have maintenance people in a number of times while there and it wasn’t for little things. At one point, the dishwasher actually fell out of its installation under the counter. The door flew open, the racks shot forward and it happened so fast I could barely catch it. I could go on but please believe me I am not a complainer. I am an easy-going person but the condition of this unit needs to be noted. So let me just say, the young folks doing maintenance are professional, courteous, resourceful, considerate, polite & very good at what they do. Also, just saying...this unit really needs some TLC. When I removed our pillow cases for the cleaning crew, I found no inside cover & the pillows which are old & tired, were covered with years of drool stains. They need zippered covers that can be washed. When I stripped the bed the mattress pad was gray with use.
We owned & operated a 5 Star B&B for nearly 20 years so I am well aware & respect the effort lodging requires, & how hard on things guests can be, but the condition of the furnishings was disappointing. The unit was very clean though, so please don’t think we are critical of the cleaning crew. We enjoyed the bright green lizards, baby chickens, roosters & tabby cats on the grounds, landscaping & trees are great!
Mahalo for your review and feedback. We appreciate your input. As the condo property manager, we can only address the items mentioned in regard to the condo (not the resort grounds or exterior including parking of rental bikes).
Our units are routinely maintained and inspected prior to each arrival.
We appreciate your feedback as it is our desire to make every stay right for our guests. We sincerely apologize that this experience did not live up to your expectations.
We do appreciate your kind words and compliments regarding our maintenance and cleaning staff.
The pillow protectors are standard items and this has been brought to the attention of Housekeeping and rectified.
These units are well-used so some wear and tear is expected, however we will relay your comments about the overall condition of the furnishings to the owner. We certainly want our guests to enjoy the comfort of our vacation rentals and we strive to make each guest’s stay as enjoyable as possible!
It is our goal to have every guest have a memorable stay with us and we would love to have another chance to host you again in the future.
Mahalo from the
Coconut Condos Team
Always love our stay
This was our second time staying in Aina Nalu.. We love this place and it's location.. Very clean and everyone is so friendly.. we walk every night to a different dinner location..
thank you again,
Letitia and Ben
Thanks for taking the time to leave a review and give feedback about your vacation. We're happy you had a good experience and a relaxing time with the surrounding area of Lahaina town, along with the condo amenities provided. Mahalo for choosing Coconut Condos and hope to host you in the future!
Nice unit but.....
Loved the location and the unit itself but the kitchen had tiny bugs. Not just one or two but lots. The complex was sprayed when we were there but it didn't help.
Aloha Shelley, we're glad you enjoyed the location and we apologize about the bugs! Unfortunately, ghost ants, as they're called, are a common problem on Maui and often seem impervious to spraying. They are often found in the kitchen or bathroom, anywhere there is a water source. In saying that, it doesn't make it any less annoying and we're sorry you had to pay that price in paradise!
The Coconut Condos Team
Fantastic location, super clean apartment and awesome facilities
The apartment we had was fantastic, the instructions to get to the property were very clear and easy to follow. The amenities at the condo were very good, really clean and filled with everything we could need. The pool area and general grounds of the condo were very inviting. Overall a fantastic stay.
We are very happy to hear that you had a smooth, relaxing vacation along with being able to enjoy the condo amenities provided. Thank you for choosing Coconut Condos and we hope to host you in the future! :)
The Perfect Rental
I loved this rental and will definately be staying here again. When I arrived it looked just as pictured. It was clean, well decorated, and for my visit in the perfect location. Lahaina is in walking distance, and beaches are just a short drive down the road. Can't wait until I get to book my next trip!
Thank you so much for taking the time to write a review and giving feedback regarding your vacation. We are very happy to hear that you were able to enjoy the condo along with the beautiful surround area of Lahaina town. Mahalo for choosing Coconut Condos and we hope to host you in the future :)