It was really a very good experience. The property family is very helpful and kind. A storm broken the wifi and the day after they sent the technician to adjust. The house is so nice and well equipped with everything so that my doughter told me âdaddy donât write it on homelidays otherwise we donât find anymore this house free to rentâ. Very special thanks to the family
Booking was straightforward and we paid in full at booking stage.
We received NO information from the owner about the property. I emailed 4 times, contacted customer services twice and sent 2 texts before finally being given the address and where to find the key to the house. (3 DAYS AFTER WE WERE ACTUALLY IN Ibiza & all at our cost) This information should be on the website for customers to access at anytime.
We did not see the owner at anytime (felt very impersonal) and there is no information in the house - it would be really useful to have a folder in the house with a map of the local area showing fastest way to the beach/centre, details of local amenities like supermarkets, ATMs, Restaurants, the swimming pool, Doctors/Clinics etc. ( There is a lovely communal pool you can use but we only knew about this from other reviewers.) The owner would only have to prepare this once and it would be much appreciated by guests. We had to phone her to get the Wi-Fi password for example.
The house and garden are lovely and well equipped both inside and out, however on arrival the first thing I had to do was bleach the downstairs toilet which had not been cleaned. There was a thick layer of dust and dust balls behind and under the four poster bed. A lot of the crockery is cracked and/or chipped and should be replaced - especially the horrible 'Beatles' mugs (there is an IKEA in Evissa so this won't break the bank!) Our general impression was that the house needed a thorough clean and not just a quick tidy on changeover day.
Someone arrived to water the grass early in the mornings but we had not been told about this and got a fright when this strange man appeared in the garden! I also had to deal with an engineer from the electricity Company who came to replace the meter. I had to help him locate the meter and then find him something to stand on as he couldn't reach it. Seriously, you don't expect that on holiday!
Finally, I text the owner to tell her what time we would leave and asked about the key. She never replied.
We did enjoy our time is Santa Eularia and Siesta is a quiet residential area (car not essential but definitely recommended) but the lack of communication and information from the owner was very frustrating.
Das Haus entsprecht genau der Beschreibung. Es fing schon mit der guten Wegbeschreibung an. Wir haben das Haus sofort gefunden. Die SchlĂŒsselĂŒbergabe erfolgte reibungslos. Wir fanden ein schönes, liebevoll in die Jahre gekommenes Haus vor. Das Haus und die Terrase sind sehr gemĂŒtlich. Es fehlte an nichts. Das Haus, die Terrasse und der Garten waren sehr sauber. Die Vermieterin war sehr hilfsbereit und gut erreichbar. Die Lage des Hauses ist sehr gut. Supermarkt sowie ein Swimmingpool sind in unmittelbarer NĂ€he. GegenĂŒber ist ein Lokal, wo wir gut gegessen haben. Zum Ort sind es nur 15 Minuten FUĂweg, der schön zu laufen ist.
Uns hat es sehr gut gefallen und wir kommen bestimmt wieder.
The owner gave me the wrong house number and a wrong telephone number. It was an adventure, to find the house. Georgina answered my mails at 1:00 next morning!
The house was wet and stinking. She put a heater in the living room and one in a bedroom upstairs.
The toilet upstairs didn't work.
When I left, the climate inside the house was perfect. But it needed a whole week!
The house was lovely and spacious, with a fantastic veranda and enclosed gardens. There were 4 of us (2 adults and 2 children) and it was perfect for us. We could walk into Santa Eulalia across the foot bridge in 10 mins, or go to the lovely pool round the corner. It never felt busy and the house and area was peaceful. We would go back. Georgina was very helpful.
As a first family holiday home, this little gem was an amazing find and with 3 little children in tow aged 5, 3 and 1, this house was just what we needed.
The garden space was huge with plenty of room for the kids to roam around and play safely. The outside eating area and relaxing sofas were just what the doctor ordered on the hot lazy nights. Downstairs is open and spacious with plenty of individual space for everyone. The kids also found a toy cupboard hidden away and were in and out of it all holiday.
Upstairs was cosy with a comfortable 4-poster bed for us and a double bed for the kids. Gina provided a cot and a high chair for our lil princess plus all clean bedding and towels were provided for all of us, (both bath towels and beach towels).
There is a huge swimming pool just around the corner that we had full access to and the stunning beaches were just a 10 minute scoot away, (take scooters for the kids if you can - best idea ever!!).
Gina was on hand for any questions and gave us such a warm welcome. We would love to go back!!
Casa de excelente calidad por su ubicacion (zona tranquila y bien comunicada, con servicios de todo tipo en el entorno y a 10 minutos a pie del centro de Santa Eulalia) y caracteristicas de la vivienda (equipamiento interno y del jardin, limpieza, etc.). A lo contrario de lo indicado en el anuncio, carece de piscina compartida de 9 metros, aunque el propietario nos ofrecio una piscina desmontable para colocar en el jardin. Del mismo modo las vistas desde el jardin (hacia el este) son sobre la parcela de una casa de reciente construccion y no como se indica en el anuncio, sobre campo de frente. A pesar de estas diferencias con lo indicado en el anuncio nuestra valoracion global de la casa es excelente al igual que el trato con el propietario, muy atento a nuestras necesidades. La casa nos parece muy apropiada para familias con niños pequeños: dispone de cuna y trona y un hermoso jardin donde jugar.