Our stay was great. The condo was perfect for our 2 boys and daughter, hubby and I. We have a rental condo in Orlando and have realistic expectations when staying in someone else's place, especially on the ocean. Everything worked well in the condo- shades, fridge, water cooler and we loved sitting on the third floor patio to watch the sun rise every morning with our coffee. There were plenty of plates, cups, cutlery and storage containers- it seems like we can never have enough of those when traveling with a family of five! The staff was amazing- check in was easy, the keys worked great, our kids got to practice their Spanish when asking for the "la mesa de futbol"- absolutely not the Spanish word for foosball, but they got the message across. The house cleaner came twice and loved seeing the kids, asking if it was ok for her to stay and clean. I tipped her $20 pesos each time and she seemed genuinely grateful (I never know how much to tip in these cases bc it is so different in the States). The complex was wonderful. We played tennis and swam in the pool everyday. We walked the beach and the kids jumped in the water down the way bc when they went to the water at the complex, the guards waved them out. I appreciate their concern for the kids' safety, there is quite an undertow. We did go to Miramar Beach our last day (only 12 minutes away) and the waves were much more user friendly. Your binder was a great asset and Chris and I had an amazing dinner at Puerto Viejo. We had thought about going snorkeling, but decided to go the more relaxing route and stay put at the resort. There was a great mix of Americans, Canadians and Mexicans and everyone was super family friendly and well behaved (kids and adults alike). The bar was open every afternoon with a good selection of bar food: guac, fries, nachos, hamburgers, club sandwiches. Having Soriana so close was amazing and we cooked most meals in. We had a wonderful time and would love to stay in your place again. (PS- There is a night life- we met up with 20/30 somethings and hit one of the clubs and danced the night away, well I did, Chris stayed back with the kids. Maybe we'll get a sitter next time. :) -- Anne Marie, Chris, Colin, Ellie and Patrick