5CH vue océan - Jacuzzi - Cheminée - Balcon

Thank you so much for taking the time to share your experience, Selam! We're delighted to hear that you and your extended family enjoyed the hot tub and found the rooms and kitchen well-equipped for your stay. We're sorry to hear that the backyard cleanliness and the steep stairs caused some concerns, especially with little ones in your group. Your safety and comfort are very important to us, and I appreciate you bringing these points to our attention. I’ll be sure to share your feedback with our local team so we can look into ways to improve these areas for future guests. It’s wonderful to know that, overall, you’d consider booking with us again. We truly appreciate your kind words and look forward to welcoming you back for another great stay!

Thank you for taking the time to review your stay with us. We are so glad to hear that you had a phenomenal getaway. We apologize for the delay in the care you received when communicating with our team, as this is not the high level of customer care we strive to provide. We are sorry we do not have more information on your experience, as we take every opportunity to rectify concerns as they occur. We hope to host you for another great stay in the future!

Thank you for staying with us and sharing your feedback. Please know that, since your stay, we had a housekeeper clean the rugs, check for spiderwebs, and clean the ones that she found, which were very few. Maintenance fixed the fixtures. We double-checked the fridge and freezer for the incoming guests. We apologize that we did not meet your expectations, and hope to have the opportunity to better impress you in the future.

Thank you so much for taking the time to share your detailed feedback with us. We’re delighted to hear that you enjoyed the location, yard, hot tub, and kitchen, and that our host’s communication and assistance made a positive impact on your stay. At the same time, we sincerely apologize for the inconveniences you experienced during your stay. Your comfort and satisfaction are very important to us, and we truly appreciate you bringing these concerns to our attention. Please know that we take your suggestions about updating the home seriously and will share your feedback with our local team to help improve the guest experience moving forward. Thank you again for choosing to stay with us and for your thoughtful review. We hope to have the opportunity to host you again in the future and provide an even better experience.

Steve, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!