BUTTERCUP TRAVEL TRAILER

Thank you for your review. I would first like to address the entering of the space while you were out. Though we do not make this a frequent event at all. We we request that when leaving the space that the AC and vent fans be shut off. However, the unit was left running without the vent fans which caused the unit to begin to overheat. This in turn can cause the system to burn up and potentially put the unit at risk for fire. If our on site Person had not entered the unit to shut down the AC unit which was left running without the exhaust fans., it would’ve caused the possibility of damage to property as well as a safety hazard. So just in the context of that it was mandatory that we shut down the unit while you were out. Also to address the codes, as clearly written in our house rules. We meet and greet each GUEST who arrives to our property. You requested an opportunity to arrive before our set check-in time. We were unable to accommodate your request at that time however as clearly stated in our house rules we personally meet and greet each guest in order to personally show them the unit and instruct them on use of the facilities. We do not offer, as stated in our house rules, contactless checkin. Again I do want to apologise that you were made uncomfortable by our on-site person entering the unit while you were out. However, the preservation of our property is a priority as is the safety of the guests.

Thank you, we appreciate your review. Our community is quite nice, being within 2 min walking distance of Wholefoods, Cava, Aldi and others. Those brand chains tend to exist only in areas that are refined. I n addition the yard entrance is monitored 24/7 by cctv. For further security the yard is also well lit throughout the evening hours. This is done to help further provide a secure area, that is also free of smoking and other activities that are Against our House Rules. Our space offers a unique experience unlike a typical hotel room. Portions of our experience are indeed outdoors. As clearly shown in our profile. Hotels also have common areas such as pools, lobbies and hallways which are typically shared with other guests. The common area (yard) is shared and is not exclusive to any one person(s) staying on our property. A guest is booking the private camper unit, not the entire yard. Our space and sleeping arrangement is best suited for single travelers, though the unit can accommodate a couple. Its configuration as a camper and not a room, would clearly suggest that close quarters should be expected.

Thank you for your fun review, and glad you enjoyed your stay! Yes! The south is beautiful but extremely hot in the summer, which is why we provide an AC unit in each camper with additional fans as well. But even with all that temperatures outside can reach to around 100 degrees during the hight of summer season (July and August) so please keep that in mind when visiting the Deep South in the summer. Have a great rest of your trip and safe travels! Love ❤️Megan