Condo moderne de luxe 2 chambres à Scottsdale avec vue golf et montagnes

Hi, I’m sorry to hear that the stairs were difficult for you and your wife, and I hope her procedure went well and your knee replacement goes smoothly. That said, I was disappointed to see the 3-star rating, as the concerns you mentioned primarily relate to the third-floor location and the stairs rather than the condition or quality of the condo itself. The property is accurately represented in terms of its amenities and location, and the photos clearly show that the condo is not at ground level. I certainly understand that stairs may not be suitable for everyone, particularly those with mobility limitations. You never reached out to ask which floor the condo was on before or during your stay. If you had contacted me about this concern, I would have gladly refunded your money without any questions. Reviews are extremely important to us as hosts, and a 3-star rating has a significant impact on our listing despite there being no major issues with the property itself. I would sincerely appreciate it if you would reconsider your rating and, if you feel it is fair, update your review to better reflect your overall experience with the condo itself. Thank you for your understanding, and I wish you both all the best.