It's a nice unit. However, at check-in time, we never did receive an email or text giving us the door code. I had to call Avari Management, and it was like pulling teeth to get the person to give me the code. He kept wanting me to check for that email. Then, the air conditioner failed after less than one day. We called Avari, and they spent 24 hours trying to tell us that we didn't know how to run the AC properly, before bothering to send someone to check it out. Once they realized that the AC really wasn't working, they said it couldn't be fixed. They never did send an HVAC repair person. They obviously already knew that the AC had serious issues, because it had been repaired just 3 days before we got there. After that miserable 24 hours, we were told that we either had to leave, and they'd give us a partial refund, or we could move to a different condo. The offered condo was in a less desirable building, on the first floor with no ocean view. During our time there, we talked to many people at Avari, and most weren't helpful at all. Plus, we kept getting contradictory texts and emails. Avari Management is a horrible company. There were also minor issues at the IP unit, like the fact that the supposedly clean dishes weren't at all clean, it was inconvenient that the refrigerator didn't have an ice maker, and they wanted us to run and empty a dehumidifier in the unit. Also, before the AC broke, Avari would adjust the thermostat setting remotely.