2BD/2BA Condo next to Silver Dollar City & Lake

We are very sorry about the situation you had to experience at our condo. Unfortunately these unforeseen things can happen sometimes. The bathtub faucet breaking and spraying the back wall at 1:30am is definitely not ideal. We did all we could by calling every plumber that said they were 24hours on google. One finally answered, drove 45mins from Springfield, just to turn off the water, costing us emergency rates. *The guest was called and walked through where the water shut off would be. The guest could not find it. When the plumber arrived, and called us, he noted that, that was exactly where it was. 😬 The LOCAL handy man came the next morning to fix the issue. He did have to run to the plumbing supply store, and a few other places to get the appropriate parts to fix the issue, which took a little longer than usual due to Sunday store opening hours. Do to these unpredictable, and unforeseen circumstances, I do not feel 6/10 stars is the appropriate rating. We did all we could to resolve the issue.

Any feedback would be greatly appreciated. We strive for a five stare experience. Thank you.