Beach / Gulf Front 2 Bed 2 Bath Loft Unit Top Two Floors South Seas Two Kings

glad you enjoyed your stay and found the condo as stated on line

Hope to have you back glad you enjoyed

thanks so much I am glad you enjoyed your stay

yes amazing sunsets and beaches

Yes amazing location and glad I could be there to check you in and your stay was great

yes I agree great place to watch sunsets on the patio and the screened area is so nice to do that from

We are replacing the sofa sleeper on 5/20/2019 and also replacing the chair to a recliner to match the sofa but those are the issues people have had not sure why else you say it is run down all the appliances are less than 3 years old the mattresses are less than 4 years old the carpet is new on the stairs and the rest of the flooring is slate and in good condition I have not been there in 6 weeks due to it being sold out but let me know what your specific issues were please

I agree with his statements about the amazing views but my home is NOT shabby the sheets are a microfiber and are not too small I have had only complements on them. Also other guests have even mentioned where did I get them since they loved them so much. Also it is totally incorrect the filters were not changed in years not sure where he got that since I was there the actual day of his arrival and changed the filter personally I date them when I replace and replace them as recommended every 6 months. So I assume the guest left this since I could not accommodate an earlier arrival I had a guest depart that day and I had to do the few maintenance items so could not get him in early too bad he punished me like this since his last two statements are very untrue not sure why guests do not tell the truth

yes just a cable issue and the concierge took care of it as they stated rapidly

I never heard from the guest during their stay but the guest NEVER read I cannot make a guest read a listing prior to booking I do make it very clear on ALL sites I list on what amenities are included and NOT included. Why should this guest hold me responsible for not reading. So sad on that, One should read the entire listing or ask questions if they cannot understand English if that was the case but since I never heard from the guest my guess is simple they just did not read. As far as the on line booking process that is an issue they had with VRBO I guess I do not have any control of the credit card processing of a guests reservation when they book on line. VRBO processes and controls that. If you do book by check then I do offer a small discount and can be in control of the payment processing. Some persons have issues with credit cards and again I cannot be at fault for any issues with their credit card company or if it was declined and in fact this was the case that VRBO declined their card due to some issues but I am not privy to that when guest books on line. I have no idea what she means by "plumbing questionable" since the concierge nor I heard from her during the stay about any plumbing issues. Since the guest left this response I have asked many guests after to comment on the above claims this guest made and if you read the reviews you will see this guest was not truthful so sad people must say things on line that are just not true. Not sure what motivated this guest to do that. Maybe they were just having a bad day. But not fair to take it out on an owner who clearly does what they can for their guests. I guess we all have a "bad" guest once in a while.

Never heard at all from the guest during their stay. If there were so many issues why did they not let me know. We have a new chair on order there are plenty of chairs for the new table they could have used Not sure on the smell They state but it is VERY clear in the listing I don’t guarantee the elevator so that was definitely disclosed they just did. It read the listing