Condo Toy Story Resort – Balcon ouest, parc aquatique & animaux acceptés

Thank you for the review! We are so glad you found the unit clean and enjoyed having plenty of room to spread out. Providing a comfortable and spacious environment for our guests is our top priority. We hope to host you again soon!

Thank you so much for the 5-star review! We are thrilled to hear that you had a 'perfect' 4-night stay and that our team was able to assist you quickly. We appreciate your feedback regarding the kitchen utensils; we are always looking for ways to improve our guest experience and will certainly look into expanding our kitchen inventory. We’re glad you enjoyed the convenience of the nearby shopping and hope to host you again on your next trip!

Thank you for your feedback. We’d like to kindly clarify that bedding and blankets are provided for the two bedrooms, the master bedroom (sleeps 2) and the second bedroom with two double beds (sleeps up to 4), as noted in our listing. At this time, blankets for the pull-out sofa are not provided. Please also note that the home is professionally cleaned and inspected prior to each guest’s arrival. When you raised your concern, we offered to have our cleaning team return to address the couch area, but this was declined. We do appreciate your comments and will take them into consideration as we continue to improve the guest experience.

Thank you for taking the time to share your feedback! We’re happy to hear that your family enjoyed the convenient location near Disney, the in-unit laundry, and the resort’s lazy river and slides. We also sincerely apologize for the areas where we fell short during your two-night stay. The home was cleaned and inspected prior to your arrival, but we would have appreciated the opportunity to address any concerns during your stay if they had been brought to our attention. Our goal is always to resolve issues as quickly as possible while our guests are still at the property. Regarding the amenities, we provide a starter supply of essentials such as toilet paper and paper towels. However, for health and safety reasons, perishable food items such as oil, salt, and pepper cannot be left behind between guest stays. We also appreciate your feedback regarding the kitchen cookware, water pressure, and water temperature. Our maintenance team has been asked to inspect the water heater and water supply lines to determine if any improvements or repairs are needed. Lastly, we will review our listing description to ensure that the third-floor location and the absence of a private yard are communicated as clearly as possible so future guests have accurate expectations before booking. Thank you again for choosing Shine Villas and for sharing your valuable feedback. We truly appreciate it and will use your comments to continue improving the guest experience.

Thank you so much for the glowing review, it's wonderful to hear you had an amazing stay at the Toy Story Resort Condo! We're thrilled the cleanliness, fun décor, peaceful community, amenities, location, and our responsiveness made it feel like home. We'd love to welcome you back anytime.

Thank you so much for the wonderful review! We are thrilled to hear you had a great stay and enjoyed cooling off in the pool. It’s an honor that you chose our home to celebrate your daughter’s pre-birthday celebration—we hope she had a fantastic time! We'd love to welcome your family back the next time you visit the parks!

Thank you for the great review! It was a pleasure hosting you, and we hope to see you again on your next visit.

Thank you for taking the time to leave a review. We are sorry to see that your stay did not meet your expectations, as we always aim to provide a 5-star experience for our guests. Since no details were left, we would love the opportunity to learn more about what happened so we can improve. Please feel free to reach out to us directly with any feedback!

Thank you for the 5-star review! We appreciate you staying with us and hope to host you again on your next trip!