2/10 Horrible
Rachel S.
23 sept. 2025
Les points forts : Arrivée
Les points faibles : PropretĂ©, communication, emplacement et exactitude de lâannonce
BEWARE Do NOT book, rent, or stay at this property in Fontana, CA.I rented it to host my motherâs repast, and it was absolutely deplorable. The owner was indifferent and dishonest, claiming the house had been cleaned that morning (a complete lie). There are multiple people communicating on the app as the owner. Never the same person! The owner didnât leave a WiFi code either. Plus thereâs only one small flat screen TV, in the living room with no channels, only YouTube!When I called âthe ownerâsâ number twice and texted, no response. When I threatened to dispute charges for his rental because he wasnât responding. His reply was âHello, who is this? What is your name? Did you rent my property?â Are you serious! You have no idea that your house is rented, and you sent me the information that morning on Vrbo for checkin. When we arrived, it took five people over three hours just to make the house barely usable â and we even had to buy our own cleaning supplies.Issues included: Filthy walls, sticky floors, and dusty furniture, torn couch, cobwebs everywhere, dead bugsSix broken lights and two non-working fansAir vents caked with dirtBathrooms nasty, with feces on the toiletKitchen grimy, oven filled the house with smoke.Torn couch, towel racks falling off the walls.Hot water that didnât last. This property added stress to an already painful time. It is unsafe, unsanitary, and completely unacceptable.Save yourself the trouble â DO NOT rent this place.
Rachel S.
Séjour de 2 nuits en septembre 2025
