The villa is surrounded by mountains with views from the pool over to the sea. It is a very peaceful place. You will need a car to get around. The nearest village of Bali is only 1.5km from the villa and Rethymno only 35 mins from the villa.
There is fresh bedding and towels provided every couple of days which we weren't expecting and any query we had was dealt with quickly.
We had a lovely stay here.
Hello GIANNI,Following our week-long stay at Villa UPHORIA STONE ESMERALDA, we have several comments to make:The ABRITEL website states:First aid kitFire extinguisherWelcome pack (water, orange juice, and Greek pastries).Towels and sheets changed every 3 days.However, none of this was noted (the maintenance lady told us we should have asked her to change the towels, as you gave her a schedule).Furthermore, the pool cleaner only came once, on Friday.Also, the website mentions a whirlpool (SPA-style), but there isn't one. You should ask ABRITEL to correct this.Regarding the rooms:Could you provide at least one bedside lamp per room?Regarding the kitchen:The oven was very dirty. Many essential utensils are missing:A real (large) kitchen knife (at least one).A vegetable peeler.Dessert plates.Breakfast bowls.Also, there were no spare trash bags (we had to buy some).When we arrived, there was only one small kitchen towel (we had to ask for one).Last thing, the receptionist didn't know the new Wi-Fi code (new router and new password). Fortunately, it was written on a small piece of paper next to the television. I urge you to review all the terms used by ABRITEL and comply with them (or remove them). In any case, your villa is very well located for visiting the entire western part of the island (from Heraklion to Chania). And it's a pleasant place to live. Sincerely, Daniel
Es war sehr empfehlenswert.
Rena die Hausperle hat stĂ€ndig nachgefragt....und war sehr bemĂŒht um uns.
Auch die Hausbesitzer waren sehr nett und zuvorkommend.