2/10 Horrible
Don M.
5 oct. 2025
Les points faibles : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de lâannonce
STAY AWAY!!! On Friday, Sept. 26 the day of check in I received a message from the host that the first floor bathroom was out of order and that a plumber was on the way to deal with the issue. After we checked in we had left and returned a few hours later. The out of order sign was off the bathroom and the bathroom door was open. The whole house had an overwhelming smell of sewage. On the morning of Saturday, Sept. 27 I contacted the host again in regards to the smell. He informed me that the issue was fixed. So I flushed the toilet and it started to overflow onto the floor. The issue was not fixed. I informed the host again about the issue. We had then left and when we returned there was a new toilet installed. I took a shower and the toilet overflowed again onto the bathroom floor. I once again notified the host. On Sunday, Sept. 28 the plumber came to the house to try to fix the issue and the drain snake he said was not long enough to fix the issue. He did not return. The house smelled like sewage from Friday evening until we checked out Monday morning. The smell was overwhelming. The first floor bathroom was right off of the kitchen which made it even worse to try to prepare food and eat. I understand that things can happen. I contacted VRBO and they contacted the owner who claims that he know nothing about it even though they could see the conversation in the messenger. They told me to call the owner. I have tried to call him twice and left messages with no response.
Don M.
Séjour de 3 nuits en septembre 2025
