En face de Leech Lake !

Hi Brad, Thank you for your feedback! We always strive to provide the best experience for our guests. We apologize for the oversight regarding the cups and will make sure that’s addressed right away. Happy Anniversary—we hope you had a wonderful celebration!

Hello, thank you very much for your feedback. We truly strive to provide the best experience for our guests. We’re sorry to hear that the sofa was firmer than expected, rather than having softer cushions. Regarding the shower, the entry is indeed narrower than usual, which makes finding a perfectly fitting shower curtain a challenge. Unfortunately, trimming the curtain would compromise its quality. We appreciate your comment about the cups and will gladly add more — I wasn’t aware they were missing, so thank you for bringing that to our attention. We do provide starter supplies for each guest at check-in to help make your stay comfortable. We hope to welcome you back for another stay in the future!

Hello, and thank you for your feedback. Upon reviewing your stay, we found that no concerns were reported regarding the cleanliness of the unit or bedding at the time of check-in or during your visit. That said, we have still followed up with our cleaning team to ensure continued high standards. We’re also sorry to hear that the scent of the plug-in air freshener wasn’t to your liking. We understand that some guests may have sensitivities, and we’re actively considering switching to a lighter fragrance to accommodate a wider range of preferences. Thank you again for your comments, they help us improve!

Thank you for your feedback! We're always looking for ways to improve our guests' experience. We'll definitely look into rotating the fridge door to make it easier to open. We're glad to hear that, overall, you had a good stay with us!

Thank you for taking the time to share your feedback. We’re glad to hear that you found the living area enjoyable and the bed comfortable—those are exactly the experiences we want our guests to have. Regarding the bathroom fan, it is intentionally structured to stay on with the light to help reduce humidity and moisture as a precaution, ensuring a healthier and more comfortable environment. We also tested the refrigerator doors and found that there is sufficient space for easy use, though we appreciate your perspective and will continue to monitor this to ensure it’s as convenient as possible for all guests. We genuinely value your input, as it helps us improve the guest experience.

Thanks for the rated review, but unsure what would have caused a reduced rating without sharing anything with us. We did however check in with you directly