6/10 Satisfaisant
Valerie J.
23 août 2025
Les points forts : Propreté, arrivée, communication et emplacement
My brother and I took my elderly disabled mother and adult special needs granddaughter there for a visit. The room was very accommodating for my mother in a transport chair. She enjoyed the step in shower and recliner. The swivel chairs on balcony were a challenge for her since they werenât stable. The main complaint for us was the bunk beds and sofa bed. The sofa bed mattress was so bad one of us had to sleep on top of sofa instead. The other one of us had to sleep in the recliner. The top bunk was so close to the bottom bunk it made it very uncomfortable for both people on top and bottom. The mattresses (or bunky board) squeaked loud with every movement. The biggest issue with the bunk beds was the piece of wood going across the top of the ladder making it very difficult to get in and out of the bed. This is why we were not able to use the top bunk. A few simple adjustments to the top bunk and all mattress being replaced with new ones would have made a huge difference in us being comfortable with our visit there. We also did not have a blanket for the sofa (bed) and even though we requested one and was told one would be delivered, we never got it. We had to use our beach towels to cover with. Mattresses in a hotel room are one of the most important parts of the room!
Valerie J.
Séjour de 5 nuits en août 2025
