Marée Émeraude | 4CH • Piscine privée • Proche plage

We’re thrilled to hear that you enjoyed your stay at Emerald Tide! It’s wonderful to know that you found the showers to be nice and that our communication met your expectations. We strive to create a comfortable and welcoming environment for all our guests. Thank you for sharing your experience, and we hope to welcome you back for another fantastic getaway soon! 🌊🏡

We're thrilled to hear that you and your team enjoyed your stay with us! It’s great to know the pool provided a refreshing escape after your long workdays. We hope to welcome you back for another stay soon—maybe next time you can enjoy some beach time too! 🏖️

We’re thrilled to hear that you enjoyed your stay with us! It’s great to know that you appreciated the location and the convenience of the private pool and backyard. We strive to create a relaxing environment for our guests, and it sounds like we hit the mark for you. Thank you for highlighting our communication as well; we always aim to make the process as smooth as possible. We hope to welcome you back for another terrific stay! 🌴🏊‍♂️

We're thrilled to hear that you had an awesome stay with us! 😊 Your recommendation means the world to us, and we’re so glad you enjoyed the place. We hope to welcome you back for another great experience in Fort Walton Beach! 🌊

Thank you for taking the time to share your review. While we are glad the dated charm of the property met your initial expectations, we are deeply sorry for the issues you experienced with the bathroom fan response, privacy, pest control, and the back yard. That is certainly not the level of service or quality we aim to provide, and we completely understand your frustration. We take your concerns very seriously and are taking immediate action to address every issue raised: Host Communication & Maintenance: Telling you to simply leave the bathroom door open for ventilation was completely unacceptable. Our team should have sent a maintenance technician out to repair the fan immediately, and we are retraining our guest support team to handle maintenance requests properly. The fan is being serviced right away. Window Privacy: Guests should always feel 100% comfortable and private in the bathrooms. We are installing proper blinds/window coverings on both bathroom windows immediately so privacy is fully secured. Pest Control: While palmetto bugs are common in the region, seeing numerous pests inside the home is not acceptable. We are bringing in our professional pest control service to conduct a thorough treatment and perimeter spray right away. Back Yard & Upkeep: We are sending our groundskeeping crew to revamp, deep-clean, and properly maintain the back yard space so it matches the relaxing outdoor atmosphere described in the listing. Pricing & Value: We appreciate your honest feedback regarding the property's rates. We regularly review our pricing to ensure it accurately reflects the home's condition, amenities, and current market value. Thank you again for your constructive feedback. It helps us pinpoint exact areas that need immediate improvement, and we wish you all the best on your future travels.