La Maison Ascenseur – Dort 10 !

Thank you for the 5-star review! Glad you had a fantastic stay at Grand Welcome South Lake Tahoe — we’d love to host you again on a future visit.

Thank you for the 5-star review! Glad the amenities met your needs and were well provided. We’d love to host you again on a future visit.

Thank you for the 5-star review! Glad the open main level kept everyone connected and that the location gave you the right balance of seclusion and convenience. Happy check-in and check-out were easy. Appreciate the pizza cutter tip—we’ve added one to the kitchen inventory. We’d love to host you again on a future visit.

Thank you so much for your wonderful review! We're thrilled to hear that the Elevator House was a great fit for your family and that it met your expectations. We're especially happy to know the elevator made your mom's stay more comfortable and accessible—that means a lot to us. It’s always our goal to provide a space that’s both beautiful and functional for all our guests. We can’t wait to welcome you back for your next stay!

Thank you for this feedback — I’m sorry these issues affected your stay and that reporting them was so frustrating. I’ve shared your notes with the owner, maintenance, and housekeeping teams. Maintenance has already repaired or scheduled replacement for the broken blinds and inspected the deck and grill; the grease bucket was removed, the grill was deep‑cleaned and safety‑checked, and the rubber mat has been replaced. Housekeeping and the operations team replaced melted spatulas and poor utensils, updated the kitchen inventory, and will replace the small outdoor table. We’ve scheduled a professional carpet cleaning and will evaluate replacement for areas that don’t come clean. The ice maker has been flagged for service or replacement. We also reviewed our guest communication process to reduce hold times and improve follow‑up so reporting problems isn’t a heavy lift for future guests. Thank you for bringing these items to our attention — we hope you’ll consider The Elevator House again so you can see the improvements.

Thank you for the 5-star review! Glad The Elevator House had all the amenities you needed, was spacious and very clean for your group, and that the location worked well for your daily explorations. We appreciate the recommendation and would love to host you again on a future visit.