Ely Camp Haus - Maison vintage au centre d'Ely

Thank you so much for staying with us and for the kind review. We are happy to hear you found the home clean, comfortable, and enjoyed the charm and convenient location. We would love to welcome you back to Ely Camp Haus anytime.

Thank you for the kind review. We are glad you enjoyed the location and how easy it was to walk to restaurants and explore town. It was a pleasure hosting you, and we would love to welcome you back on a future visit to Ely.

Thank you so much for this lovely review. We are so happy to hear the kids enjoyed the claw foot tub and all the games, and that the bookshelf and vintage character stood out to you. Creating a cozy, stress free place for families to enjoy is exactly what we hope for. It was a pleasure hosting you, and we would love to welcome you back to Ely Camp Haus anytime.

Thank you so much for the kind review. We are so glad you enjoyed the space and made good use of the screen porch for reading and games. It is one of our favorite spots too. We love hearing that the location made it easy to explore Ely and enjoy Miners Lake, and I am happy check in felt smooth and communication was helpful. It was a pleasure hosting you, and we would love to welcome you back anytime.

Thank you so much for this kind review. We are truly happy to hear Ely Camp Haus was a great fit for your up north stay. It means a lot that you noticed the character of the home and felt comfortable settling in at the end of full days exploring Ely. I am especially glad the kids enjoyed the game chest and that the extra blankets and pillows were helpful. You were wonderful guests, and we would love to welcome you back anytime.

Thank you so much for the kind words. We are so glad Ely Camp Haus was a great home base for your time in Ely. It sounds like you made the most of the walkable spots, the lake, and the backyard, which makes us really happy to hear. We love that guests can explore all day and also enjoy slowing down with a grill and a fire at night. We would absolutely love to host you again on your next trip up north.

Thank you for taking the time to share your feedback, David. I am truly sorry for the frustrating start to your stay and for the discomfort you experienced that first evening. When you first reached out at 5:30 pm about access, I responded within minutes and was able to resolve the lock syncing issue right away so you could enter the home. I understand how stressful that delay can feel after a long drive, and I regret that it happened at all. Later that evening when you let me know the home felt cold, I apologized immediately, checked the system remotely, and confirmed that the heat was functioning and actively warming the house. Because this is an older home, the upstairs can take longer to heat and tends to stay cooler than the main level, which I explained along with options to help the space warm more quickly. I continued monitoring the temperature to ensure it was rising. That said, I completely understand that first impressions matter, and I am sorry the home was not as warm and welcoming as it should have been upon your arrival. Since your stay, we have implemented additional steps with our cleaning team to ensure the heat is set to a comfortable temperature well before check in so future guests do not encounter this again. I appreciate you sharing your experience, as it helps us continue improving and providing better stays for our guests.