4/10 MĂ©diocre
Smith J.
12 nov. 2025
Les points forts : Propreté et emplacement
Les points faibles : Arrivée et communication
Light bulbs out in several lamps Downstairs bar outdoor tv not workable bc did not have remote and concierge said would order but would not be during our stay when arrives No check in instructions aside of codes and wifi( have had to ask daily how to heat spa, turn on grill and burners on outside kitchen No starter pack when arrived so had to immediately go out and buy dish detergent, and so on Big eye on main kitchen stove did not work Fridge was dead when got their so ordered new one but did not come until day before our last day out of 8 days and our food went bad and had to be thrown out bc did not know Upstairs toilet in master did not work when arrived and did not fill w water Had to communicate w concierge every day and was rude, pool guy, fridge tech multiple days, plumber all while there each day We asked that no more techs come to house rest of week and were told could not accommodate Hand Soap in house filled w water. at house before and was wonderful but will not be returning due to property management Hand soap in house filled w water We absolutely love this house and the owner/hiost and have stayed before but due to current property management and experience w them communicating and issues with house that all could have been handled if inspection done properly prior to arrival we will not be back. Compensation would be nice but prior an I am sorry we apologize for the inconvenience would have gone a long way. Only reason not returning/ house great
Smith J.
Séjour de 7 nuits en octobre 2025
