Incredi-Dôme avec Jacuzzi sur Étang | Broken Bow

Glad you enjoyed the dome experience. We had high winds and a dust storm the day prior to your stay and we apologize about the windows. We were not aware until after you departed.

Thank you for your feedback, Shanna. I’m glad to hear you found the dome clean and that our communication before your stay helped set expectations. I do want to apologize for not responding to your text about the car alarm. I misunderstood your message and thought you were simply letting me know what had happened rather than asking for assistance. Looking back, I should have checked in with you, and I appreciate you bringing that to my attention. Regarding the pond, there are definitely fish in it, and many of our guests have enjoyed fishing here, as reflected in other reviews. Unfortunately, fishing can be unpredictable, and it sounds like they just weren’t cooperating during your visit. As for the surrounding property, we are actively expanding our 15-acre glamping retreat with new guest experiences. While there are areas under development, we make every effort to keep construction activities away from guests so they don’t disrupt anyone’s stay. We also appreciate your comments about the beds. Comfort is subjective, but guest feedback is something we take seriously as we continue improving the experience. Thank you again for staying with us and for taking the time to share your thoughts. We genuinely appreciate both the compliments and the constructive feedback as we continue building Pine Acres into a destination our guests love returning to.

Thank you so much for the kind review! We’re so glad you and your daughter had a wonderful stay at the Incredi-Dome — especially that she loved the cozy bed and her surprise furry “visitor.” We’re sorry the hot tub wasn’t ready the first night. Holiday weekends can make timing tight, but we understand how disappointing that can be — especially for a 7-year-old excited to use it. We do provide washcloths and hand towels — they’re kept in the bathroom drawer — and we’ll make that clearer for future guests. And just to clarify, we don’t own a cat, so your daughter made a new neighborhood friend! We truly appreciate your understanding and would love to host you again!

Very happy to host you and so glad you enjoyed the Incredi-Dome experience.