6/10 Satisfaisant
Richard H.
18 juil. 2022
Les points forts : Arrivée et emplacement
Les points faibles : Propreté
Great location, house needs work
This house needs some proper care and maintenance. Prior to and during our arrival there was heavy rain in the area. When we entered the house we found the ceiling actively leaking in one of the bedrooms onto one of the beds. It appeared that this was not the first time this leak occurred as a piece of that part of the ceiling was cracked and missing. We notified the emergency maintenance manager for Village Realty, due to the late hour, who had someone come out the next day only to tell us they needed a roofer to look at it. We also noticed that the house was not clean, especially the floors. There was a layer of sand all over the floors on the entire top level as well as pieces of broken glass. Most of the surfaces of the house seem to be in need of a deep clean, most noticeably things like hand rails and door knobs. No one from the office called us to check in about the leaking ceiling so I mentioned the lack of cleaning when I reached out to them in the morning. They offered to have someone from housekeeping come over and clean, but did not seem too concerned about any of the inconvenience we had to deal with to that point. Housekeeping was very nice and the difference was obvious when they were done cleaning. We did not allow these issues to ruin our first OBX trip though. I will say that the location was great, even with the walk to the beach being a decent hike (the beach access on Dolphin is stairs only by the way). We really enjoyed the pool as well as the hot tub. The grill they provide is charcoal so be prepared for that. Also, you will only find pots, pans and dishes in the kitchen, so bring all of your own ingredients down to the salt and pepper.
Richard H.
Séjour de 7 nuits en juillet 2022
