Paradis Trouvé au Hawaiian Princess, Makaha!

Thank you for your kind words about the view and secluded beach—we’re so glad you enjoyed those highlights of your stay. We appreciate your feedback regarding the cleaning expectations. Our cleaning fee covers professional sanitizing, fresh linens, and preparing the home for each guest. We do ask guests to help with a few light tasks before checkout—such as starting dishes, beginning a load of laundry, and disposing of trash via the building’s trash chute. We recommend promptly discarding any food-related or odor-causing trash. We understand this may not match every guest’s expectations, and your feedback is helpful as we continue improving how we communicate these details in our listing and house guidelines. Thank you again for staying with us—we’d be happy to host you again anytime.

Thank you for your feedback. We’re glad you enjoyed the property itself, but we’re very sorry to hear that your stay was impacted by noise. All of the neighboring units are short-term rentals and we work closely with guests and the management office to help ensure everyone has a comfortable experience. Sometimes, guests on vacation can get caught up in the moment and may not realize how their noise is affecting others. In most cases, a simple and courteous reminder is all it takes to resolve the situation and prevent it from disrupting someone else’s stay. Had we been made aware of the issue during your visit, we would have immediately reached out to the neighboring guests and/or the office to address it. We are always just a call or message away and truly want every guest to have a restful and enjoyable experience. We appreciate you bringing this to our attention and hope to have the opportunity to host you again in the future.