Cabane·Hôte professionnel

Mountain Lodge: Spacieux, salle de cinéma, salle de jeux, bain à remous, cabine Lux, à proximité des attractions de la région!

Galerie photos de l’hébergement Mountain Lodge: Spacieux, salle de cinéma, salle de jeux, bain à remous, cabine Lux, à proximité des attractions de la région!

Coin séjour
Coin séjour
Coin séjour
Cuisine privée
Cuisine privée

Avis voyageurs

8,0 sur 10
Très bien

Points forts

  • Plaisir en famille
    Bien noté pour les familles.
  • Baby-foot sur place
    Une perle rare : le baby-foot vous attend.
  • Découvrez des lieux d’intérêt à proximité
    À proximité : Rocky Top Sports World
5 chambres5 salles de bain ou plus27 personnes

Équipements populaires

  • Bain à remous sur place
  • Parking sur place
  • Cuisine
  • Lave-linge
  • Climatisation
  • Barbecue

Découvrir la zone

Afficher la carte
Gatlinburg, TN
  • Place, Mills Park
    ‪8 min à pied‬
  • Place, Rocky Top Sports World
    ‪2 min en voiture‬
  • Place, Aquarium Ripley’s Aquarium of the Smokies
    ‪11 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪71 min en voiture‬

Chambres et lits

5 chambres (27 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

1 très grand lit

Chambre 5

1 lit 1 place, 1 très grand lit et 1 lit double

Chambre 6

2 canapés-lits (doubles)

Chambre 7

1 canapé-lit (double)

Chambre 8

2 canapés-lits (doubles)

5 salles de bain, 1 WC avec lavabo

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Salle de bain 5

Salle de bain 6

Espaces

Terrasse en bois ou patio
Cuisine
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

Mountain Lodge: Spacieux, salle de cinéma, salle de jeux, bain à remous, cabine Lux, à proximité des attractions de la région!


Le luxe a trouvé sa place dans les Great Smoky Mountains! Mountain Lodge se fond à merveille dans les montagnes avec son rondin et son extérieur en pierre empilée. Il y a un parking plat pouvant accueillir plusieurs véhicules facilement. Dès que vous entrez, vous vous sentez chez vous, sachant que vos vacances vont être exquises. La cheminée en pierre empilée s'élève dans le salon et rejoint le plafond cathédrale. Les grandes fenêtres apportent à l'extérieur et avec elle une lumière naturelle qui illumine le bois. Trois nouveaux canapés offrent des sièges confortables pour que tout le monde puisse profiter du grand téléviseur à écran plat. Un demi-bain est situé dans le hall. Vous trouverez le premier pont, juste à côté du salon, avec une table à manger extérieure pour 6 personnes pour vous détendre confortablement.

La cuisine a tout ce dont on a besoin pour se sentir à la maison et comprend des finitions haut de gamme d'armoires en granit et en noyer. La table à manger rustique peut accueillir 12 personnes et un bar peut accueillir 4 personnes. Le second pont est équipé d'un gril en acier inoxydable au propane offrant suffisamment d'espace pour cuire des hamburgers pour la famille et d'une table de pique-nique pour s'amuser en plein air. La buanderie est également située près de la cuisine.

Le rez-de-chaussée comprend une suite principale avec une riche chambre en traîneau, une télévision à écran plat et un grand bain avec douche, un double lavabo et un bain à remous romantique. Le dressing offre un grand espace de rangement.

A l'étage, il y a 2 chambres qui se reflètent. Les chambres suivent la ligne de toit, créant des plafonds voûtés spectaculaires et un grand espace. Chaque chambre a un lit king size, un dressing, un canapé-lit et une salle de bain compl��te. La tanière a un canapé-lit en coupe et une télévision à écran plat, ce qui en fait un espace confortable pour se détendre tout au long de la journée.

En bas a tellement de choses à faire que vous pouvez constater que les heures s'écoulent avant que vous ne le remarquiez. La salle de jeux comprend des tables de pub pour les cartes, une table de billard, de l'air hockey et 2 canapés-lits pour regarder des films sur un écran plat. Il y a une salle de bonus adjacente qui a 3 jeux de style arcade et une table de baby-foot. Les deux chambres sont en face l'une de l'autre; on a un lit King et salle de bain complète, tandis que l'autre a un lit King, un lit superposé (twin / full) et salle de bain complète. Chaque chambre dispose d'un accès au pont, l'un au bain à remous et l'autre à un espace de détente avec des rockers.

Un laissez-passer de luxe gratuit est proposé chaque jour à un billet gratuit pour plusieurs attractions parmi les plus populaires de la région, telles que: l'aquarium des Smokies de Ripley, le mini-golf Davy Crockett de Ripley, les montagnes Coaster de Rowdy Bear Mountain, le dîner de Hatfield et McCoy, Comedy Barn Théâtre, Smoky Mountain Opry, Darren Romeo: la magie au-delà de la croyance, des animaux incroyables, un trampoline de saut de haut niveau et une zone extrême ou un club de golf Crave. Sans parler de la location illimitée de DVD! Si cela ne suffit toujours pas à vous occuper, n’oubliez pas Dollywood, l’île de Pigeon Forge ou Ober Gatlinburg, pour ne nommer que ceux-là!

Le Mountain Lodge est rempli de meubles décadents et de tous les détails qui font de cette maison loin de chez vous dans les Smokies un lieu idéal pour votre famille et vos amis!

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 4250634a
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Gatlinburg

Cette cabane vous donne rendez-vous à Gatlinburg, plus précisément à la montagne. Les célèbres Centre de loisirs Island at Pigeon Forge et Old Mill valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Rivière Little Pigeon et Parc national des Great Smoky Mountains. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Parc à thème Anakeesta et Aquarium Ripley’s Aquarium of the Smokies.
Carte
Gatlinburg, TN

À proximité

  • Mills Park - 8 min à pied - 0.7 km
  • Rocky Top Sports World - 2 min en voiture - 2.1 km
  • Aquarium Ripley’s Aquarium of the Smokies - 11 min en voiture - 10.7 km
  • Parc à thème Anakeesta - 11 min en voiture - 10.7 km
  • Siège administratif du parc national des Great Smoky Mountains - 16 min en voiture - 16.1 km

Comment se déplacer

  • Aéroport de Knoxville McGhee Tyson (TYS) - 70 min en voiture

Restaurants

  • ‪McDonald's - ‬5 min en voiture
  • ‪Three Jimmy's Good Time Eatery - ‬5 min en voiture
  • ‪Little House of Pancakes - ‬8 min en voiture
  • ‪Flapjack's Pancake Cabin - ‬11 min en voiture
  • ‪Kephart cafe - ‬12 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Mountain Lodge: Spacieux, salle de cinéma, salle de jeux, bain à remous, cabine Lux, à proximité des attractions de la région! ?

À partir du 17 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Mountain Lodge: Spacieux, salle de cinéma, salle de jeux, bain à remous, cabine Lux, à proximité des attractions de la région! le 17 janv. 2027 commencent à 549 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Mountain Lodge: Spacieux, salle de cinéma, salle de jeux, bain à remous, cabine Lux, à proximité des attractions de la région! ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Mountain Lodge: Spacieux, salle de cinéma, salle de jeux, bain à remous, cabine Lux, à proximité des attractions de la région! ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Cette cabane à l'atmosphère familiale à Gatlinburg se trouve à la montagne, à 2 km de distance de sites comme Mills Park et Rocky Top Sports World. Morning Mist Village et Chapelle sur Honeymoon Hills se trouvent également à moins de 5 km de distance.

Avis

8,0

Très bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 13 avis sur 34.
Note des voyageurs de 8 (Bien), d’après 13 avis sur 34.
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 34.
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 34.
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 34.

7,4/10

Propreté

9,6/10

Arrivée

8,4/10

Communication

9,0/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Really enjoyed our stay at the Tennessee cabin. The space was nice and well laid out, especially the separate balconies, which gave everyone their own area to relax. There was plenty of room for our family, and all the amenities were in good shape and easy to use. Overall, it was a comfortable, enjoyable stay and a great place for a family getaway.
Séjour de 4 nuits en décembre 2025
Réponse de VrboOwner le 7 janv. 2026
Thank you for sharing your great experience with us and we are so glad you and your family enjoyed everything Mountain Lodge has to offer. We hope you will be able to visit us again in the near future!
Avis vérifié

10/10 Excellent

Darnell W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Me n the family had a great time
Séjour de 3 nuits en octobre 2025
Réponse de VrboOwner le 10 nov. 2025
We are so glad you and your family enjoyed your stay and Mountain Lodge and we hope you will be able to visit us again soon!
Avis vérifié

10/10 Excellent

Albert Oberst I.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The cabin was perfect! It was exactly what we wanted. Thank you to the host!
Séjour de 2 nuits en décembre 2025
Réponse de VrboOwner le 14 déc. 2025
We are so glad you enjoyed your stay at Mountain Lodge and we hope you will visit us again soon!
Avis vérifié

8/10 Bien

Steve & Marlene G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Clean rooms, kitchen well stocked, spacious open living & good bath space, beautiful cabin. Only reason for us not 5 star was the crack on master toilet seat- was cleaned but not replaced which for us was an easy fix for such a great cabin.
Séjour de 4 nuits en octobre 2025
Réponse de VrboOwner le 21 oct. 2025
We are glad you enjoyed your stay at Mountain Lodge and will make sure the toilet seat is taken care of. We hope you will visit us again soon!
Avis vérifié

6/10 Satisfaisant

Dhalendra c.

Les points forts : Arrivée et exactitude de l’annonce
I would expect at least toiletries to be sufficient in all the toilets, which was not the case. The cleaning staff didn’t do a good job before us, so we had to clean most of the stuff after reaching there. .
Séjour de 3 nuits en décembre 2025
Réponse de VrboOwner le 26 janv. 2026
We are sorry to hear about your disappointment with your stay. We do list that we only provide a starter supply of certain items and apologize for any confusion. If you had any issues with cleaning, we wish you would have reported them during your stay so that we could have sent someone out to address them for you. We appreciate your feedback and hope you will visit the Smokies again.
Avis vérifié

10/10 Excellent

Michele S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful home. Was wonderful for our large family of 17.
Séjour de 6 nuits en juillet 2025
Réponse de VrboOwner le 4 août 2025
We are so glad you and your family enjoyed your stay at Mountain Lodge and we hope to see you again soon!
Avis vérifié

10/10 Excellent

Gary M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great family vacay

Had a amazing time here
Séjour de 2 nuits en septembre 2022
Réponse de VrboOwner le 16 oct. 2022
We are so glad you enjoyed your stay at Mountain Lodge and hope you will visit us again soon!
Avis vérifié

8/10 Bien

Milt B.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Great stay.Could have been cleaned better.A/C didn't work well in the master bedroom.
Séjour de 7 nuits en juillet 2025
Réponse de VrboOwner le 11 août 2025
We are glad you enjoyed your stay and apologize for any cleaning issues and the A/C in the master bedroom. We appreciate you bringing this to our attention and will follow up with them. We hope you will visit us again soon!
Avis vérifié

8/10 Bien

Dominique M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family friendly

We had a wonderful time. We were not too far from the store to grab something quick when needed. We even got a chance to see a baby bear!!!! We even found a park not to far from the cabin. Unfortunately, there was rain and lightning so the WiFi and cellular service was choppy.
Séjour de 2 nuits en juin 2025
Réponse de VrboOwner le 14 juil. 2025
We are glad you enjoyed the location and your stay at Mountain Lodge and that one of our local bears visited you. We apologize for the wifi/cell service issues due to the weather and hope that you will be able to visit us again soon!
Avis vérifié

10/10 Excellent

Andrella D.

Great Stay

Clean and nice
Séjour de 3 nuits en juillet 2018
Réponse de VrboOwner le 5 mars 2020
We are so glad you enjoyed your stay and hope to see you again soon!
Avis vérifié

8/10 Bien

Julie W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Anniversary family gathering

Beautiful cabin close to everything. Pull out couches okay for children but we will rethink that as a sleeping option for adults next time. The management staff was outstanding from booking to checkout. We will definitely work with them for our future trips!!!
Séjour de 4 nuits en juin 2021
Réponse de VrboOwner le 21 juil. 2021
We are so glad you enjoyed staying at Mountain Lodge and we look forward to hearing from you again!
Avis vérifié

8/10 Bien

Adrienne P.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Family trip

The cabin was good for our family for the price. The sofa bed upstairs is broke, games in play room are used but still function, needs more pots and pans for cooking if you plan to cook, several of the throw pillows are torn, If traveling with kids it’s perfect though because it’s more like a home than having to freak out if a kid touches anything. Everything in the cabin is nice it’s all just used which is fine with us! We would definitely stay here again. We’ve stayed in several cabins and this one is probably the most spacious and comfortable one we’ve ever stayed in. The rooms are huge and each room has a personal bathroom. Thank y’all for allowing us to stay in your cabin we had a great time!!
Séjour de 4 nuits en février 2025
Réponse de VrboOwner le 17 févr. 2025
We are glad you enjoyed your stay and appreciate your feedback. We are having someone check on the items you mentioned to make sure everything is taken care of. We hope you will visit us again soon!
Avis vérifié

10/10 Excellent

Tamara B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Fantastic cabin

The cabin was wonderful and all of us fit without being on top of each other. The kids and adults loved the the game room. The only issues that i could see was with that many people, the garbage was filled quickly and had to call for pick-up and the matresses need replaced- they have deep divits you can see making them uncomfortable. Other than these, i highly recommend this cabin for your large family vacation and I would definitelybook again.are prett
Séjour de 7 nuits en août 2024
Réponse de VrboOwner le 21 août 2024
Thank you for sharing your great experience with us and we are so glad you enjoyed your stay at Mountain Lodge. We appreciate your recommendation and hope you will visit us again soon!
Avis vérifié

6/10 Satisfaisant

Megan M.

Les points forts : Communication et emplacement
Cabin was great for large group. However, pull out couches were so unclean, stained, dirty, and smelly they where unusable. Unfortunately some of our guests then did not have a place to sleep. Toilets in both downstairs bathrooms brokwn. Multiple light bulbs broken. Upstairs couch is falling apart with middle section completely collapsing. Driveway is steep but drive in is fine. Very close to everything. Everyone loved the overall cabin and space
Séjour de 2 nuits en juin 2025
Avis vérifié

6/10 Satisfaisant

Debbie H.

Les points forts : Arrivée, emplacement, exactitude de l’annonce

Beautiful cabin that needs updated

Broken fridge shelving, holes in wall behind bunk beds, games in arcade room don’t work.No brooms, no mops to clean up and REALLY REALLY cold bedrooms. Glad we were with family and not needing to impress.
Séjour de 3 nuits en décembre 2022
Réponse de VrboOwner le 3 janv. 2023
We apologize for the issues you had during your stay and we did send someone out to take care of these. We appreciate your feedback and hope you will visit the Smokies again.
Avis vérifié

10/10 Excellent

Mike C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect spot to avoid traffic

This cabin is huge!! The closets are big enough to be bedrooms. This is the perfect spot to avoid traffic, getting to Gatlinburg is about 1 mile to 321 and just a few miles later it puts you out at red light #3 in downtown Gatlinburg. Traffic backed up in Pigeon Forge, no problem. Waze GPS app will take you right into the middle of Pigeon Forge or Sevierville and you will likely not see more than 10 cars on the route. We stayed 5 days and never got caught up in the nightmare traffic. We were able to spend all that extra time doing fun things instead sitting in the car. We'll be back.
Séjour de 4 nuits en janvier 2021
Réponse de VrboOwner le 7 févr. 2021
Thank you for sharing your great experience with us and we are so glad you enjoyed the location and your stay at Mountain Lodge. We look forward to your next visit with us.
Avis vérifié

10/10 Excellent

Carolyn F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing!!

Eighteen of us stayed here ranging from age 7 to 64 and never once felt crowded or short on space. The game room was perfect for every age — pool table was the biggest hit and they had several tournaments during our stay. The property is as described and the pictures are pretty accurate. We had a couple of issues but someone was sent over quickly to help resolve them. Everything was clean and well supplied — two coffee pots, electric skillets, crockpot and plenty of dishes and pots and pans to accommodate us. They give you enough toilet paper, paper towels and trash bags to get you started — just bring extra if you will be there for more than a few days. Food City and Dollar General are close by to pick up anything you may need. We would definitely stay here again if we ever return to the area with our family.
Séjour de 5 nuits en mai 2021
Réponse de VrboOwner le 20 juin 2021
Thank you so much for sharing your great experience with us and we are glad you enjoyed staying at Mountain Lodge. We hope you will choose to visit us again in the near future.
Avis vérifié

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Beautiful home but dissapointed on the upkeep

I was dissapointed on the cleanness especially bathrooms. The beds are old and the towels are very standard and small and not enough of them. The game room was dissapointing. The games would not work even putting money in them. no chalk for the pool sticks and other things that I thought could have been better
Séjour de 3 nuits en novembre 2019
Réponse de VrboOwner le 5 mars 2020
We apologize for the games not working and the lack of cleanliness. We do wish that you would have reported this during your stay and we would have been more than happy to have taken care of them. Thank you for brining them to our attention and they have been resolved. We hope you will visit the Smokies again
Avis vérifié

2/10 Horrible

Angela T.

Les points forts : Arrivée
Les points faibles : Propreté, communication, exactitude de l’annonce

Worst stay ever!

Beds were broken, toilets wouldn’t flush, showers were dirty. It was so dark in the house you could hardly see! We asked for more light bulbs and never got them. They came to fix the toilets, didn’t fix them and never came back! House was very worn! I only have one star because I couldn’t give a negative! The only positive thing I can can is that check in was easy! Pics were definitely old pics! This house needs major renovations!
Séjour de 3 nuits en octobre 2021
Réponse de VrboOwner le 12 nov. 2021
Hello Angela, We are sorry to hear you didn't enjoy your stay at our cabin! We did forward your comments about the worn furnishings to the owner and are in the process of getting new furniture once our local furniture business can get them for us. We hope you will consider a stay with us in the future once we have addressed these issues and we are sorry they were not taken care of previously.
Avis vérifié

4/10 Médiocre

Shayna A.

Les points forts : Emplacement
Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce

Disappointing Christmas

In looking forward to our annual Christmas trip with family from Georgia and Michigan, we were Thoroughly disappointed after long drives and arriving at the 4:00 checkin time that the cabin had not been cleaned and was not going to be cleaned that day. We were advised to find other lodging. No one from the management company even called us ahead of time to forewarn us. After telling them that we had 22 people and that would either be really expensive or possibly nothing available, they said sorry but that was the only option. They did not even give us the courtesy of calling us to forewarn us. The door was unlocked and we had no where to go, so we went in and started cleaning. We washed sheets, cleaned the bathrooms and kitchen with supplies we bought at Dollar General. Around 10:30 that night a worker brought us clean sheets, towels and toilet paper leaving them just inside door. No one came the following morning to clean, remove soiled linens or trash. We didn’t have a broom to sweep with so we requested one. Later in the day a worker came to bring broom and remove linens and trash. We didn’t have any one come to clean our entire stay. I own a home I rent through VRBO and if I had a property manager that did not represent my home with 100% accuracy, they would no longer manage my home. If I had a guest call me concerning issues found with the house that continued to go unfixed, I would be livid. Here are some of the issues: Bed upstairs to the right is broken Shower upstairs in room to right won’t drain Hot tub wouldn’t heat Coffee table in living room leg broken No tips on pool sticks No shelves in refrigerator Heat doesn’t work upstairs Over heats downstairs Main floor bedroom no heat Hopefully the owner sees this review and will address the issues that are stated. We were reimbursed one nights stay, the cleaning fee and cost of Dollar General items purchased. I would just advise any one staying at this property to contact Timbertops ahead of time to make sure they don’t face the same disappointment that our family did.
Séjour de 4 nuits en décembre 2022
Réponse de VrboOwner le 19 janv. 2023
We apologize for the disappointment you had during your stay. We had inclement weather prior to your arrival and your cabin had not been accessible until this point. We did not send anyone back out to clean because you stated that you had taken care of everything and you agreed to the refund. The other issues you spoke of were never mentioned during your stay. We do appreciate your feedback and hope you will visit the Smokies again.
Avis vérifié

4/10 Médiocre

Joseph V.

Les points forts : Arrivée et exactitude de l’annonce
Les points faibles : Propreté et communication

Dirty dirty

After the first night of staying we had no power due to weather nor no communication with anyone. Not there fault. But the place was dirty there was still food on the floor from the previous gas the toilets and showers were still dirty without power it gave me the opportunity to actually clean the place. The furnace had the siding taken off of it and just laying on the ground. There was mouse poop in the couch bed 😣. TVs would not work at all the first day when we did have power there was batterys missing in three of the remotes. My boys had their phones charging and a plug that had no face cover when I found out I freaked. I can't even discuss everything with this property it's so dirty and unsafe.
Séjour de 5 nuits en janvier 2022
Réponse de VrboOwner le 24 janv. 2022
We apologize for the bad experience you had with your stay and having to leave due to no power, which you were issued a refund. We appreciate you bringing to our attention the cleaning and maintenance issues and everything has been taken care of. We hope you will visit the Smokies again.
Avis vérifié

8/10 Bien

Jen C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Space - a few issues

This house worked perfectly for us. Absolutely love that all bedrooms have a bathroom. There were 17 of us and it was great! It was pricey so I would have expected a few things to be more on the up and up. We arrived without the furnace working. A guy was sent out that night but said this was his 3rd time there. He hot wired it, hoped it would stay on and would be back Monday with the parts... Never showed so luckily it didn't go back out. I called, and he must have came while we were out. Also that initial phone call requested light bulbs. They were out EVERYWHERE!! My room was so dark, no lights in the closet or stairway and out randomly everywhere. The home was clean for the most part but I think house keeping could definitely clean the fans from time to time. They were filthily along with burnt out lightbulbs. I called a few days later for lightbulbs again and still never received them. We also had to repair the fridge ourselves as when we arrived most of the shelves were broken and for 17 people we were ready to stock the fridge. As I said the house worked out perfectly outside of a few issues. I just think for that price for a week it should be standard practice that lightbulbs are always replaced and if you are having issues with a furnace that it gets fixed properly so new guests are continually experiencing issues. The arcade games were a hit.. but some didn't work well and could easily be replaced for renters to enjoy as well.
Séjour de 7 nuits en novembre 2021
Réponse de VrboOwner le 11 déc. 2021
Thank you for staying with us! We are happy to hear you enjoyed your stay! We will get in touch with the staff on the issues you mentioned to make sure they have been fixed. We hope you'll come back again!
Avis vérifié

8/10 Bien

Amanda L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Spacious and cozy

The property was beautiful and provided a great space for our church youth group to stay. There were 26 of us total staying and we were able to spread out comfortably. The only drawbacks that I saw were that the arcade games were not functional, our students were really disappointed with that. Also, several of the pull out couches were broken. Our students made the best of the situation, however given the cost of the cabin it was disappointing for me to see that several of their beds were not set up properly. They loved the hot tub and how close the property was to a public field for football and frisbee. Very nice property altogether.
Séjour de 2 nuits en septembre 2021
Réponse de VrboOwner le 14 oct. 2021
We are glad you enjoyed your stay and apologize for the arcade game not working and the sleeper being broken. We are addressing these issues and will have them taken care of. We appreciate you your feedback and hope you will visit us again!
Avis vérifié

10/10 Excellent

Brenda B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great place for family vacation.

This was a great cabin for all ages in your family. Drive wasn't bad to get to attractions ( except traffic) at times. Cabin was clean when we arrived. Some issues with couple games, but other stuff to do. I would take my family back to this cabin again. We made great memories..
Séjour de 3 nuits en août 2021
Réponse de VrboOwner le 11 août 2021
Thank you so much for staying with us! We look forward to seeing you again on your next trip and we really appreciate your business and the great review!
Avis vérifié

8/10 Bien

Derrick W.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Great Stay but AC unit needs work.

We had a great stay but on our 3rd evening there, the breaker wouldn't stay on on one of the units. We called to report it and they told us that someone would be there but no one ever showed. Several guests were uncomfortable due to it being so hot. Now we know why there were several fans in the cabin.
Séjour de 3 nuits en juin 2021
Réponse de VrboOwner le 24 juin 2021
We appreciate your feedback and apologize for the issues you had with the A/C. We do have a vendor scheduled to take a look at this. We are glad you enjoyed your stay and hope you will visit us again soon!

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