6/10 Satisfaisant
Sanjesh S.
1 janv. 2026
Les points forts : PropretĂ©, emplacement, exactitude de lâannonce
Les points faibles : Arrivée et communication
Good location, but property manager communication could be better. Clean and cozy condo with updates except bathrooms where showers are showing wear. The towel hanger fell because the glue wore off. The shower door in the loft bathroom does not close all the way. Kitchen is well-equipped, beds are comfortable, but thermostat/heat is inconsistent. Property manager communication is poor. They provided no maps for the condo complex, and sent us the wrong door code so we had trouble accessing the condo at night. When we called them for help, the phone rang multiple times and went to voicemail before someone answered on the next call; the person seemed distracted by a child crying in the background, and it took them a while to reset the code and give access to the property. It seems that they use an AI chatbot for texts - when you send messages and request information, some of the responses are non-sensical and inaccurate. We asked for the location of the hot tub and sauna and were told to go to the management company's office at Old Mammoth Road. Of course, the office was closed, and there was no hot tub/sauna there. We had to walk around the condo complex to look for the spa area as it was not conspicuously marked. The inconvenience and frustration could have been avoided had they provided a map -- we asked several times before they sent one.
Sanjesh S.
Séjour de 3 nuits en décembre 2025
