Nouveau ! Refuge cosy en rez-de-jardin, animaux acceptés

Thank you for the kind review! We’re so glad the home was clean, comfortable, and gave you that “feels like home” feeling. We truly appreciate you staying with us and hope to welcome you back again soon!

Thank you so much! We’re glad you had an excellent stay and truly appreciate you choosing our home. We’d love to host you again anytime!

Hi Heather, Thank you so much for your feedback and Im sorry to hear about the carpet being an issue. We will get this addressed asap and professionally cleaned if needed.

Thank you for your wonderful review! We're so happy to hear the home was the perfect fit for your stay. It's great to know you found it clean, comfortable, and well stocked, and that the cooler basement level was a welcome retreat during the hot weather. We're also delighted to hear that communication with our Guest Services team was easy and helpful. Providing a smooth and enjoyable experience for our guests is always our goal. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to the area!

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the place and are excited to have you staying with us for the next month. Please don’t hesitate to reach out if there’s anything we can do to make your stay even more comfortable. We’re happy to help!

Thank you so much for your thoughtful and detailed review! We’re delighted to hear you had a comfortable and enjoyable stay and that the home was a great fit for your business trip. We’re glad you appreciated the convenient location, amenities, parking, and our communication throughout your stay. We also appreciate your feedback about the upstairs floorboards and understand how even minor noise can be noticeable, especially for light sleepers. We’ll certainly keep this in mind as we look for ways to improve the guest experience. Thank you again for choosing to stay with us—we’re so glad you were pleased overall and hope to welcome you back in the future!

Thank you for your review! We’re glad to hear you enjoyed the place. We truly appreciate you staying with us and would love to welcome you back anytime!

Thank you for your kind review! We’re so glad the home had everything you needed and that you enjoyed the quiet neighborhood and nearby Stanley Marketplace. We’d love to host you again anytime!

Thank you for your review! We're glad the location worked well for your visit to Children’s Hospital and that you enjoyed the nearby restaurants and venues. We're especially happy to hear the private parking was a plus. We'd be honored to host you again if you're back in the area!

Thanks so much for the great feedback! We're happy to hear the property was easy to find and had everything you needed for a comfortable stay—plus room for your dog to enjoy some zoomies! 🐾 We'd love to welcome you and your furry friend back anytime. -Anna & Vacation Rental Collective

Thank you for the kind review! We're so glad to hear the space worked well for you — especially with your pup. The fenced-in yard and nearby park do make it a great spot for guests with dogs, and we're happy you found the secure entrance and off-street parking convenient. We'd love to host you again anytime you're back in Aurora!

Candace, Thank you for your kind words. We are delighted to hear that you found the location to be clean and comfortable. Thank you for mentioning that VRC was pleasant and happy to make an exception for a one night stay. We look forward to hosting you in the future for another memorable stay. Kind regards, -Holly

We appreciate your feedback and apologize if it did not meet your expectations. The property is listed as an entire 'apartment' unit and the very first sentence notes that it is a basement unit. We're sorry if this was missed prior to booking. We apologize that you had an issue with the washing machine at the beginning of your stay. This has never been an issue before and it's unfortunate when these things happen. We're glad it was an easy fix since it was just a tripped GFI and there was no need to access breaker boxes etc. We also have not had any issues with the dryer and the cleaners use it often without issues. We offered to send a repair person to take a look but you declined and we still have not found an issue. The thermostat is kept at 70 degrees in the winter and was immediately adjusted to your comfort level when you notified us. There are also additional fans in the unit if you are needing it cooler. Apologies if the walkway was not shoveled for you. We send snow removal when it is 4 inches or more and we will ensure there is a shovel and ice melt for the future. Again, we're very sorry if you feel we fell short of your expectations. We take all feedback very seriously and will look to see how we can improve for future guests.

Thank you so much for the wonderful review! We’re glad you found the home clean, comfortable, and nicely set up, and that you enjoyed having Stanley Marketplace so close by. It’s great to hear that our communication made your stay easy as well. We truly appreciate you staying with us and hope to welcome you back again soon!

Thank you so much for your kind review! We're thrilled to hear you loved your stay, found the home clean, and enjoyed an easy check-in process. We truly appreciate your feedback and would be happy to host you again anytime.

Thank you for taking the time to share your feedback. We’re glad to hear you found the space clean and nice during your stay. That said, we’re very sorry for the confusion regarding the listing description. We understand how important it is for guests to have clear and accurate expectations, especially when it comes to privacy and the type of space being booked. Your comments about the wording are valuable, and we will review how the property is presented to ensure it more clearly reflects the lower-level entry and setup. We truly appreciate you bringing this to our attention, and we’re sorry again for any disappointment or misunderstanding. Thank you for staying with us, and we wish you all the best in your future travels.

Thank you for taking the time to give us a review. We always strive to provide a 5-star stay for every guest and are continually looking for ways to improve. If there's anything that could have made your visit even better, we'd love to hear your feedback. We hope to have the opportunity to host you again in the future!