downtown Indy home near Lucas Oil stadium, convention center

Thank you so much for your stay!

I apologize for the inconvenience you experienced. I would like to clarify that the individual was not a stranger but rather a guest whose flight was canceled due to a global IT outage. I did inform you about this situation via message the day before your arrival.

I appreciate your understanding regarding the situation. I had some plumbing issues that were raised by a previous guest, which required me to call a plumber. He mentioned that the weather was affecting the water flow. After I visited the property, I made sure to clean and mop the floors thoroughly. I also apologize for not realizing that the toilet paper had run out. I had placed 12 rollers two days before your arrival. I didn't expect papers to run out. Thank you for bringing this to my attention, and I will ensure that it's taken care of promptly in the future.

Thank you for your feedback, but I need to address some inaccuracies in your comments. I own another house where I actually live with family usually in a one of the prominent area in Indiana with a great school district, and I have this house in downtown that renting for short term which where you had stayed. so your comment is all made up coming from your own assumptions about my situation that are misguided. Most of the cabinets in my home are empty, because renting and I’m unclear about your references to social service issues or look like a grandmother's place. Yes, my furnitures are all primarily antiques imported from other countries, those are not cheap but that doesn't mean validate your review either. I take great pride in maintaining a clean and well-kept home, as well as maintaining antiques and my reputation reflects that. I want to clarify that my rental fees per a night are very reasonable at $50, which you must recognize is quite affordable. If you were looking for a more luxurious experience, a hotel would have been a better fit for you. Furthermore, I find your comments to be defamatory and damaging, stemming from unfounded assumptions. I appreciate your input, but please understand that spreading misinformation with lies is not acceptable in any societies.

I was disheartened to read a recent review that expressed dissatisfaction with the cleanliness of my property. This feedback surprised me, as I have always taken great pride in maintaining a spotless and well-organized living space, a fact attested by numerous past guests. Regarding the issue of the oven/stove, I made the decision to replace it with electric cooktops due to their efficiency and modernity. While another guest had successfully used the electric cooktops prior to the recent stay, I understand the concern raised by the reviewer and will take steps to ensure its suitability for all guests in the future. During the guest's stay, there were global IT outages that affected both myself and the previous guest. This unforeseen circumstance complicated the guest's travel arrangements, making it challenging for them to find alternative accommodation. As a host, ensuring the well-being of all guests is of paramount importance. I hope the reviewer can understand the difficult position I was in during this time. Therefore i have communicated via messages to explain the situation a day before their arrival and seek the guest's advice. However, this guest stayed with his company by themself at my property. Regarding the mention of my infant daughter, it is important to clarify that while the rental listing includes two available bedrooms, the third is intentionally reserved for my infant daughter's use. I ensure that guests have access to their rooms upon arrival, as was the case with the reviewer. It is unfair to insinuate that the presence of my infant daughter affected the quality of the stay provided. Furthermore, I would like to address the insinuation that the review may have been influenced by racial bias, which I felt from the initial meetings. As a host, I strive to provide a welcoming and inclusive environment for all guests regardless of their background, race, sex, origin, etc. It is disheartening to consider that a guest may have perceived my heritage as Asian background, and the status of i am a mother of an infant as a factor in their experience. My price are set at a reasonable level, and I take pride in providing a welcoming and comfortable environment for all guests. I hope this provides clarity on the points raised in the review and addresses any concerns that may have been raised.