Retraite chic Santa Cruz sur plage baignable

Hi Allan! Thank you for your feedback! We are very happy to hear that you enjoyed the cleanliness, furnishings, and the stunning views of the bay. It’s wonderful to know that the location added to your overall experience. We truly appreciate your kind words and hope to have the opportunity to host you again in the future. Thank you for choosing us! MHV Team

Thank you so much for your wonderful review. We’re thrilled to hear everything exceeded your expectations and that our support made your stay even better.

Hello Carol! Thank you for sharing your experience with us. We are very happy that you enjoyed the condo! We understand that the unexpected setup of the Lent fiesta may have caused some inconvenience, and we apologize for any disruption this may have caused. This year, the fair was organized in a different area of Santa Cruz that didnt interfier with the parking lot of the condo and we were not informed in advance about this change. While we recognize that this may have impacted your plans, we hope you can find some comfort in having experienced Huatulco's most important celebration up close a vibrant tradition that reflects the heart and culture of our community. We truly appreciate your understanding, and we hope to have the opportunity to welcome you back in the future under quieter circumstances. Warm regards, MHV Team

Dear Charmine, Thank you for your review! We're very happy to hear that you enjoyed the location, the spaciousness of the master bedroom and bathroom, and the well-stocked living and kitchen areas. It’s also great to know that the air conditioning worked well and that our team was able to assist you with the door lock issue. We appreciate you mentioning the hot water inconsistency. We wanted to let you know that this issue has now been resolved to ensure a more comfortable experience for future guests. That said, we’re glad it didn’t impact your stay too much and that you were able to enjoy the beautiful beach and the convenience of nearby shops and restaurants. We hope to welcome you back again in the future! MHV Team

Dear Alan, Thank you for sharing your wonderful review and for being the first guests to stay in Playa Sur!! We’re very happy to hear that you enjoyed the spacious layout, beautiful ocean views, and the convenience of the location. It’s fantastic to know that the condo served as a great base for your stay and that the nearby restaurants, shops, and services met your expectations. We also appreciate your helpful note regarding the hallway lighting. We passed along this feedback to the developer for the immediate action, as guest safety and comfort are always top priorities for us. It makes us very happy to hear that you had an overall enjoyable experience and are looking forward to welcoming you back in the future! A direct message from owners to you: "Thank you so much for your review. We are very happy you enjoyed your stay at the Playa Sur condo. We will follow up to make sure lights are on in the evening in the hallways." Warm regards, MHV Team