Nouvelles améliorations ! Nouveau lit KING ! Golf Schuss-piscine 2 chambres, 2 salles de bain, 8 couchages

Thank you for taking the time to give us a review. We always leave bar soap as well as liquid body wash. I am always available to bring some over if it was accidently overlooked. Unfortunatley she did not reach out or I did not hear about this until reading this review. We do have a 2 burner cook top and an electric skillet. Guests should be able to cook anything that does not require an oven. The AC unit on the 1st level does cool the upper level as well. I am glad to hear that the beds were comfy! Overall this is a great economical condo that will accommodate 8 guests! And again, someone is always available to help with issues during your stay!

First of all, I am asking VRBO to remove this review. We do not advertise the ammenities she is talking about. We do not have a basketball court or tennis court. There is a parking lot over an old tennis court. We do not advertise walking trails however many guest do walk up the ski mountain. This is a very clean well maintained townhouse for which she barley mentioned. We have a small Weber grill on the deck. Not sure why she said it was thrown there. The pool is owned by Shanty Creek and we purchase an annual pass for guests to use it. It is not new by any means but it is ok and kids still enjoy it. Yes the hot tub is not working at this time. As for supplies we supply plenty for each stay. I am always available and she did not once reach out to let me know she was dissatisfied about anything. We would have happily brought more toilet paper. She was also given an early check in. If she paid $1000 for 3 days I did not receive it. Our prices are very good for Northern Michigan in the summer. Again she did not mention how clean the condo was or the nice new beds. I would recommend they stay at Great Wolf Lodge for what she was looking for. Most people use this area as a hub for day trips in the summer, not somewhere to stay and play on the premises.

Although I appreciate feedback I would like to reply as not to confuse future guests. He did ask if there is a bedroom and bathroom on the first level and yes there is. The building itself is on a small hill and there is a short flight to get to the townhouse, then a short flight to get to the front door. The pictures on the listing clearly sbows this. I do provide very detailed directions that will take you to the door. There IS a number on the door. I do not understand why he looked for 45 minutes and did not reach out to me for assistance. I am happy to provide amy additional household items that are needed. I feel bad that he did not completely enjoy the stay. I would not recommend this property to an elderly person or anyone with issues climbing stairs.

I am really sorry she had a hard time finding the unit. VRBO sends directions and I also reach out with more detailed directions day of stay. Maybe she didn't get them? I always ask people to reach out with any questions. I don't want my guests wasting time driving looking for the unit. I am always available to help. As for the pool, yes it is old and needs some TLC. Unfortunately that is owned by the resort and we have no control. If you are here for the pool I dont recommend. If you are here to explore Northern Michigan and have a nice clean place to stay this is for you.