Hudson Riverfront 1830 Ferme Cottage W / Plage, Canoe & Kayak

So happy to host you, and you're welcome to return anytime!

I'm sorry that you did not enjoy your stay. But suggesting that the house is somehow haunted seems like an issue that is personal to you. The house is from 1830, and not all of the floors are perfectly even, and other characteristics of an authentic period farmhouse. But generations of families have lived happily there, including my own. The house also features 3 sofas, including a brand new West Elm Shelter sofabed, so I'm not sure why you're claiming that the furniture is small and uncomfortable. And there are many charming new businesses in town, as detailed in my rental guide, and as featured in the NYT and other publications.

I sincerely apologize for the booking mixup and the inconvenience that it caused. This is the only time this has ever happened, and I have taken steps to make sure that it does not recur. We had only arrived at the house 15 minutes prior to your arrival, and we were gone 15 minutes after you arrived, to be clear about the situation.

My sincere apologies that you had issues during your stay. I had instructed my caretaker to bring the boats down to the river prior to your stay. Unfortunately, although he tried that day, he was unable to because there were sudden heavy rainstorms. It had been an unprecedently rainy spring, which is also why I had not been able to have the deck furniture power washed. Again, my apologies for the state of things -- sometimes the weather presents challenges, which are part of riverside living.

I'm happy you enjoyed your stay and the house. There's been a record amount of rain and flooding this year - the yard isn't usually soggy, and the river is usually fine for swimming, but I'm glad you were able to make the best of it despite the aftermath of the major storms.

I'm very sorry Lake had a problem with check in. It appears that she had trouble downloading the house instructions -- since no other guest has ever had this issue, I assume it was a problem with internet coverage on her end. I was perfectly friendly and responded as promptly as I could, even cutting and pasting the entirety of the house manual into our text chain. However, she did not realize that VRBO blocks personal emails and phone numbers so I was unable to send the information to her more directly. The house was left unlocked by my cleaner, who had left immediately before the guests arrived, and thought it would be more convenient, but I will instruct her not to do so again.

I sincerely apologize for my neighbor's renters. In the future, if renters experience noise problems from next door, please let me know immediately and I will do whatever it takes to resolve the situation.

I apologize for the condition of the house when this renter arrived. My cleaner, who is usually extremely reliable, was having a family emergency that week, so she failed to clean out the refrigerator or to sweep the deck (had the deck been mentioned to me, I would have had someone out to sweep it immediately, and I did ask whether the renter wanted the cleaner to come back and clean out the fridge, but the renter refused.) The patio furniture is power washed at the beginning of each season, although there have been an unusual number of storms, etc. this summer. That also accounts for the unusual amount of glass on the beach -- my caretaker rakes the beach and picks up any glass he finds, but he can't do so daily. I have to take exception to the suggestion that my ad is misleading -- I have been renting on this site for more than 15 years using the same description. and this is the first time such an accusation has ever been made, and I find it quite insulting. The house is riverfront and there is a beach which is clearly pictured, so it's unclear to me why this renter was disappointed or why she claims to have been misled. If she was expecting the Hamptons, she needs to understand what a private river beach looks like. I would refer potential renters to the other reviews of this property both on this site and on AirBnB.