À pied du centre-ville et du lac Canandaigua | Finger Lakes

We’d be happy to have you back, Rachel. We appreciate the five stars!

We’re glad you enjoyed the home’s clean and cozy atmosphere, Stephen! It was a pleasure hosting you, and we’d be happy to welcome you back.

Glad everything went smoothly and you had a great stay, Kurt! We hope to host you again.

Thank you for your review! We're glad you enjoyed the great location and the yard during your stay. We also appreciate you mentioning the bathroom layout and stairs. The home's layout, including the location of the full bathroom and the steep staircase, is accurately described in our listing so guests can determine if the property is the right fit for their needs before booking. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

Thank you so much for the 5-star review! We’re glad you enjoyed the convenient location and found everything you needed. We’d love to host you again anytime! ⭐⭐⭐⭐⭐

Thank you for your feedback. We’re glad to hear the property itself was what you needed and that the location worked well for your visits with family. That said, if there were any reasons that led to the 4-star review, we truly wish we had been given the opportunity to make it right during your stay. At no point were we informed of any additional issues that needed attention, and we always do our best to address concerns as quickly as possible when they’re brought to our attention. Our goal is for every guest to have a 5-star experience, and we’re always happy to resolve problems when we know about them. We appreciate you staying with us and hope that if you visit the area again in the future, you’ll consider staying with us again.

Thank you so much for your wonderful review! We’re thrilled you enjoyed the Canandaigua experience, the charm of the home, and its convenient location. It means a lot to hear that you appreciated our hospitality, and we’d be delighted to host you again anytime!

Thank you for taking the time to share your feedback and for highlighting the local restaurants and the new grill. We're glad you enjoyed those aspects of your stay. We appreciate your suggestions regarding the stair treads, rear fence, and lighting preferences. However, many of the items mentioned are personal preferences rather than issues that impacted the functionality, cleanliness, or accuracy of the property. Lighting levels, the addition of lamps, and dimmer switches are subjective and may vary from guest to guest. We were particularly disappointed to receive a 3-star rating based largely on these preferences. Our listing accurately represents the home, amenities, and location, including its setting along a main road. Guests are able to review these details before booking to determine whether the property is a good fit for their needs. That said, we always value constructive feedback! Thank you again for staying with us, and we wish you all the best in your future travels.

Thank you for your wonderful review! We’re glad you enjoyed the location, cleanliness, and amenities, and that our team was able to assist quickly with the lighting issue. We’d be happy to host you again anytime you’re in the area!

We’re sorry several aspects of the home affected your comfort, Laurie. We appreciate the detailed feedback and are reviewing the maintenance concerns and listing information with our team.

Thank you for your honest feedback. We’re so glad you enjoyed the home, amenities, and location. We sincerely apologize that the beds were uncomfortable for you—if we could accommodate the comfort preferences of every guest, we absolutely would. Your input is very valuable, and we’ll be reviewing options to improve the sleeping experience. We truly appreciate you taking the time to share your thoughts.

Thank you for sharing your detailed feedback. We’re glad you appreciated the convenient location and some of the features that made your stay easier, like the sound machines in each room. We truly apologize for the cleanliness issues you experienced, especially with the pet fur and overall condition of the home. This is not the standard we strive for, and we’ll be addressing this immediately with our cleaning team. We also appreciate your notes about the stairs, layout, and bathtub safety, as these details can help future guests make informed decisions and help us improve where possible. Thank you again for your honest review, and we hope to have the opportunity to provide a much better experience in the future.

We’re glad the home was a comfortable fit for your group and that you enjoyed its cleanliness and walkable location near the lake and local restaurants. We also appreciate your helpful feedback about the upstairs bathroom and sleeping capacity. Thank you for staying with us, Marta—we’d be happy to host you again!