Nouvelle annonce - Maison historique à Mossy Oaks

Thank you for taking the time to share your feedback. We're thrilled to hear that you found the home beautiful and well-equipped for your stay. We apologize for the inconvenience with the WiFi and the bed, as we understand how important these amenities are to fully enjoy your time with us. We’re glad our team could promptly resolve the bed issue while you were out, and we will certainly look into the WiFi concern to prevent this from happening in the future. Your experience matters to us, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back for an even smoother stay. Safe travels!

Thank you for taking the time to provide such detailed feedback about your stay. We sincerely apologize for the challenges you encountered during your visit. Your comfort and convenience are extremely important to us, and we’re truly sorry that these issues affected your experience. We appreciate your resourcefulness in addressing the bed situation and are glad we were able to assist you during your stay, even if the resolution wasn’t as prompt or permanent as it should have been. Please know that we are thoroughly reviewing this to ensure future guests don’t encounter the same problem. We also regret that the shower and lighting fell short of your expectations. Your input regarding the shower head height, water drip, and light switches is invaluable, and we’re committed to making the necessary adjustments to enhance usability and comfort for all guests. Additionally, we’ll make sure that items like remote batteries and outdoor lighting are thoroughly checked before each stay. Your feedback highlights areas where we can improve, and we’ll work diligently to address them. We hope you’ll consider staying with us again in the future, as we’d love the opportunity to provide the seamless and enjoyable experience you deserve. Thank you again for sharing your thoughts.

Hello Dandre, we noticed that you were disappointed with your last stay with us. We are surprised by the 1-star review considering you booked the same property following your original stay because you wanted to extend your stay. We would be very grateful if you could provide us with more details about your experience so that we can improve it for the future. Please do not hesitate to contact us directly, your feedback means a lot to us. We value guest feedback and strive for 5-star reviews. We hope this review is an error as no comments were left.