2/10 Horrible
Philip A.
18 juil. 2024
Les points forts : Arrivée et emplacement
Les points faibles : Propreté et communication
Disappointing
We were extremely disappointed with the property. Our first letdown was discovering there was no toilet paper or paper towels. Then we realized we had only one towel and one pillow, which was the worst pillow I’ve ever slept on. When we contacted the owner, the response was, "Sorry, I guess the cleaning crew didn't restock. There should be plenty of pillows and towels in the linen closet." There weren’t.
Next, we found food in the refrigerator and freezer. The owner's response was, "You can throw that out if you want." Many of the TVs didn't work because they were unplugged, and we couldn't find working remotes. The owner's response was, "They should all be working."
While searching for the missing remotes, we noticed the property was exceptionally dirty. We found candy wrappers and an empty beer bottle in one of the nightstands, and under the beds, we discovered an empty mason jar, kids' toys, and old socks.
In the upper unit, the ceiling fans were caked with dust, and again, only one towel and one pillow were provided. The couch was worn out, particularly the arms, which were covered with placemats.
Finally, the hot water was scalding hot, resulting in my wife getting burned. Additionally, the thermostat couldn't be set below 70 degrees, and the downstairs unit had ants.
Philip A.
Séjour de 6 nuits en juillet 2024
