If you like cold showers, you will love this place.
The night we arrived, everyone had to take a cold shower. Eric the 24 hour on call person basically told me that not having hot water was not considered an emergency. If our A/C did not work then he would send someone right over. He was sarcastic and rude.
After a lot of back and forth (while I'm at Disney trying to enjoy myself) texts, I had a hard time convincing maintenance that something really was wrong the hot water heater. Finally, Tim got involved. He replaced a piece on the hot water heater and the situation improved a good bit. Tim was professional and nice to deal with.
However, the large condo that we rented that will comfortably sleep 10 people does not have adequate hot water for everyone to take a hot shower within a certain period of time. Everyone needed to wait at least 30 minutes in between showers. Since our days were long you can imagine how happy everyone was to know that they had to wait to take a hot shower. They need two hot water heaters for a unit this large. Overall, our stay was just "Meh". I will avoid staying there again next year.
Global is all about bringing families together to create memories they'll never forget! We've hosted over 200,000 families since 1993 and can't wait for you to experience the Global Difference.