2/10 Horrible
Allison M.
2 août 2025
This has got to be one of the worst reservation and company to deal with. Day of checking in I got notification that we didnât have anywhere to stay because the house was infested with roaches, which I reached out to them a few days before because I saw a review stating this, but they informed me it was taken care of. So check in time at 4 oâclock we still did not know for sure where we were staying they gave us other choices and none of them were in the town where we had planned to go nor were any of them on the beach like we had reserved. When speaking to Ryson they told me they have been battling this issue for the last few weeks, but yet did not have the consideration of letting us know and giving us more time than a few hours to figure out where we were gonna stay. Also one of the properties in the only property that was halfway close to what we wanted wasnât available for the whole time so we had to cut our vacation one day short, just to have a house close to the beach and enough beds for us to sleep in then the new house did not have enough towels for what they said they would accommodate for and also the air conditioner was not working so we checked air filter in the filter. Look like it had been changed in years a picture will be attached. This was supposed to be a nice getaway for my 50th birthday and it started out awful and it was miserable and cutting a day short even made it worse.
Allison M.
Séjour de 4 nuits en juillet 2025