Wyndham Vacation Resorts Great Smokies Lodge, 2 chambres, 2 salles de bains, 6 couchages maximale
Particulier / consommateur
VacayHome Connect WVR
Salle(s) de bain
We arrived at 3:00 and the room wasn’t ready so we enjoyed the pool. Went back at 4:00 room wasn’t ready. Said it would be a few min. We finally got in a room at 5:00. When check in is 4:00 I expect it, as the resort expects check out at 10 in the am.
Hi Sheila -
Thank you for taking the time to share your recent stay here with us We do our best to have smooth check-ins with all of our guests and we apologize for the wait time to enter your room.
We take our guest feedback as a way to improve our services and as such have shared your comments with our local team. It is through the feedback of valued guests such as yourself that we will continue to improve.
We can assure you that we will do our best to give you the great resort experience that so many of our guests have grown so fond of the next time you are here in town.
The property was fantastic!
I would have given this property a 5 star rating except, Whyndam has absolutely been driving me crazy with phone calls, emails, etc to buy into the property. I get no less than 2 calls per day trying to sell me a timeshare that I do not want. The sales pitch was very aggressive at checkin and hasn’t let up for 2 weeks now. I wish I had never booked this property.
Hello Mechell -
Thank you so much for taking the time to share your recent experience here at and we are so happy to hear you enjoyed your stay.
We are sorry to hear your experience with our vacation ownership department was unpleasant. It is certainly our top priority to ensure that all guests receive accurate information regarding the voluntary timeshare presentations we offer guests to learn more about our exciting program.
Please know that we really appreciate your feedback and we have shared your comments with our on-site team. We take our guest feedback as a way to improve our service, it is through the feedback of valued guests such as yourself that we will continue to improve.
We welcome the opportunity to host you again the next time you are in town.
Great Location, clean room, plenty of space!
We loved our stay here. We specially picked this time because we thought it would be off season and it was! The room was great as far as cleanliness, space and location. We will be back!
Thank you for choosing our property for your stay. We are so happy you enjoyed your stay. The on site team at Great Smokies Lodge take great pride in their property and it shows. We welcome the opportunity to host you again the next time you are in town.
fantatic condo...modern, comfortable and beautiful
perfectly lovely condo, really lovely in every way. We were subjected to some pressure from the time share people of the Wyndham to attend a presentation. We were called early in the morning and reminded twice to attend. We informed the people that we were a VRBO reservation, and finally after showing a bully of a lady my email for my reservations, we were freed!!!!