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10/10 Excellent
sean p.
22 janv. 2020
Every aspect of this stay was nice.
Every aspect of this stay was nice. The representative who helped me book the stay was great. The instructions addressing the online portions of the reservation were easy to follow. The instructions regarding our stay, and the additional services available, were comprehensive. The checkout was seamless. The property itself (Townsend Place B107 in Beaver Creek) was very nice and exactly as advertised on the website. There were several small touches that made it even better than expected. There was a humidifier for our son who sometimes has nasal issues. There was tons of wood available (and we kept that fire going!!! next time a little more kindling please...). They had glasses of all sorts to take adult beveraging up a notch. The Playstation worked and kept the kids busy when we wanted an hour to ourselves. Ski in Ski out makes things so easy once you figure out which trail and lift you need to use. Easy walk to BC village. Right on the main road which makes coming and going easier. We used Ski Grocers who nailed our food/drinks order. Only small gripe is that we were not allowed any additional parking. Which forced our dinner guest to park at the bottom of the hill and us to go pick them up instead of having them wait in 20 degrees for a bus. Apparently the property manager said the place was booked solid. That may have been, but the garage was never above half capacity. Other tiny complaint is that Townsend Place posted a "no ski gear upstairs" policy that makes no sense. There arent good places to change and the ski lockers are too small to hold all gear. Are we to leave our gear laying around the lobby? On the 6 or 8 hooks thereabouts? Seems like a better solution could be devised. Overall, awesome stay. Would gladly stay here again or recommend it to others.
