Moonstone Maison Breckenridge: Mtn Seclusion & Ville Pratique

John thanks again for choosing our home. Appreciate that you took the time to give us a great review!

Hi Sheila, Thank you for your review! Please let me know if your travels take you back to Breck again! Safe travels, Scott

Thanks again for choosing our home for your Breck stay Payam!

Monette & family - Thank you for selecting our home for this wonderful family occasion that brought you to Breck. I am so happy that you enjoyed your stay. Please let me know if your travels take you back our way in the future. Safe Travels - Scott

Thank you so very much for your positive review! I know you had a lot of choices in Breck and appreciated that you selected our family home for your stay. Please let me know if your travel plans bring you back to Breck. I do discount returning guest next stay. Safe travels, Scott

Tim I appreciate your review! Thank you again for choosing our home for your Breck stay. Please let me know if your travel plans bring you back to Breck!

Laura we appreciate your comments. I am so glad that you enjoyed your experience in our home and Breckenridge. I know that this was a special trip for you and my congratulations again on your engagement. Wishing you the best and happiness in your marriage. Safe travels.

Joel and family - thank you for choosing our home for your stay in Breck. We appreciate the review!! Let me know if your plans bring you back to Beck.

Joe, We sincerely appreciate the review and more importantly we're glad that you & your family had a good time in our home & Breckenridge! Let me know when your plans bring you back to Breck. Safe Travels, Scott

Thank you Dyana! I appreciate your taking the time to send in a review. And I will keep working with Comcast to see what WiFi improvements they can offer. We have installed the best/fasted service they have to offer in the neighborhood. Safe travels, Scott

Thank you Melissa! Great to have you at the Moonstone House Breckenridge again! I hope you return next year!

Mary Ann - As you mentioned, I am quick to respond. Unfortunately you never contacted me regarding the channel challenges you were having. All TV's get all channels. A simple phone call to me or my maintenance guy could have been a 5 minute fix! Please call next time. And we deliberately choose to not have a TV on the main level. It's the family social area - dining, fireside chats and family games with out the electronic distractions. TV's in all bedrooms & downstairs family room for those in the mood for electronic entertainment. .

Claudia that you for taking time to post a review. And thanks again for choosing our home for your Breck stay! Let me know if your travel plans bring you back to Breck.

Hi Mariah, I appreciate that you have taken the time to leave your comments regarding your stay at the Moonstone House Breckenridge. We rarely receive a 3 star review so I am taking time to reply to each of your concerns. 1) The bathroom carpet: There is only partial carpet in one of the 3 bathrooms. The other 2 bathrooms are tile. That partial bathroom carpet and all the carpets in the house were just deep cleaned on 10/27/2021. You were the 3rd guest to step foot on the professionally cleaned carpets. I personally checked all the carpets after they were cleaned and my cleaner vacuums every cleaning, we have never noticed a problem or received a complaint. 2) the locked doors: Most of the doors that you observed locked are owners closets. Some of these closets contain supplies like toilet paper etc and it has been our experience since 2014 that these supplies have a way of disappearing if not locked. Also understand that we are family that still actively uses our home in Breck. There is a bedroom upstairs that remains locked that contains our family personal items. The locks you are referring too were used historically for families that only wanted to rent part of the house and not use all the bedrooms. I'm sorry this made you feel uncomfortable. 3) Missing tree house keys: Yes I'm sorry the guest prior to you inadvertently took the keys home within them. He mailed them back & they are on the bulletin board again for guest to use. If you had interest in accessing the tree house, a simple call to my property manager or myself could have remedied the problem immediately. 4) Lack of backyard light: There is a spotlight above the BBQ that luminates the BBQ and most of the deck for evening use. In general the neighborhood does not appreciate bright lights on homes in the area as it interferes with star gazing and the general preference to have a natural darkness in the evening. 5) Garage access: Another reoccurring problem. We have attempted to provide garage door openers for our guest use over the years. The investment to continually replace garage remotes that disappeared as guest closed the garage and departed was too problematic. We have had very few guest complain of the need to send someone in to the garage to open the door. Especially when you compare this little inconvenience to leaving a vehicle out in the cold & snow. May I express my appreciation again for choosing to stay in our home for your stay. Regards, Scott

Jennifer - first thank you for being a good guest and I appreciate that you choose our home for your Breck stay. It would appear that our home was not a good fit for your personal taste. You are the first 3 star review we have received out of 66 guest since 2015. My sincere apology that you had a 3 star experience when most of our guest have an average of a 4.8 star experience. I personally stayed in our home just days before your arrival. I wanted to address some of your comments. 1) I do not use the shower that had the clogged drain. Sometimes drains clog. It was unfortunate occurrence and glad we could address while you were there. 2) I think the only furniture with stains you could possibly be referring to would be the dining room chair seats. I apologize for that. We had some guest with small childern over the summer. My cleaners did the best they could to remove the spots. We are waiting for an upholstery cleaner to get us on his schedule. All the sofa's in the house are brand new. In fact, you were the very first guest to use the new sofas. There were absolutely zero stains on those sofas as I had just received and unpacked them myself days before your arrival. Other than that, I don't know what other furniture you could possibly be referencing. 3) Dated property: Unfortunately you would need to be more specific. All of my photos are accurate and represent what you will find upon check in. If the photos did not made our home look dated when you made your decision, I'm not sure what changed after you arrived. There should have been no surprises upon arrival. As I mentioned, the sofas upstairs and down stairs are brand new. This is our family home. We have owned the home for years. We replace furniture as needed. The interior was recently remodeled within the last several years. The exterior was just painted last year. Sheets & bedding rep[lace after every season. 4) Mouse traps - being in a rural area we do deal with mice. I pay Orkin quarterly to maintain our pest control program so that our guest do not need to deal with mice or bugs. That pest control program does include mice traps. These traps are kept behind furniture & out of sight. I'm not sure why you would have seen any of the traps unless you were looking behind or underneath furniture. 5) Mold smell in the basement: Again I was staying in our home and worked several hours in the basement building the new wardrope and installing a new TV days before your arrival. There was no smell of mold while I was there. I will be at the property again next week and will investigate what you might have been smelling and address as needed. It is a basement and may have a different scent that the other areas of the house. Thank you for your candid comments. Regards, Scott

Always a pleasure to hear that our guest had a pleasant experience in our home & in Breckenridge. I wish I would have known about the kiddos getting cold in the basement! The basement has its own thermostat to adjust the temperature in the basement. Additional the gas fireplace/heater in the basement family room has a thermostat as well that can be turned up to heat the entire basement to a toasty comfort level.

Thank you for your review Keri! I’m always happy when people enjoy there stay and have a good time in Breckenridge. Please come back and stay at our home the next time your travel brings you back to Breck.

Thank you Joan! I know this was a special occasion for your family and I'm glad our home could be small part of all that you did. Please come again if your plans bring you back to Breck!

Christina - Really appreciate the review! The back yard was one of the main reasons we bought the house. Safe Travels, Scott

Thank you again for choosing our home for your Breck stay Robert!

Thanks for the 5 star review Peggy! Please let us know if your travel plans bring you back to Breck.

Cindy we appreciate your recent stay in our home. Thank you for taking the time to write a review. It is very helpful to our family! Come back again. Thanks, Scott