Le Chalet Antler Cozy ! Cooke City, à l'entrée de la porte NE de Yellowstone et de la vallée de Lamar

Thank you, Tom for taking the time to let us know you enjoyed your stay with us, we appreciate it. So happy you enjoyed your cabin and your time here in our area.

Thank you, Tammy, for taking the time to let us know how your stay was. We appreciate it and use it to improve our future guests' stay. It would be beneficial for me to understand which aspects of the check-in and checkout process were confusing, as we consider them crucial to your stay. We sent multiple texts and emails prior to your stay, and I have verified that they were delivered to you. All appear to have gone out as they should have. However, I am not discounting the difficulty you expressed, so please reach out and let me know if you did not receive any of our texts or emails, and I can take it from there. Thank you again for choosing to stay with us.

Thank you, Emily, for your feedback, we appreciate it. So happy that you enjoyed your cabin and your time here!

Thank you, Lisa, we really appreciate your feedback and are so happy that you enjoyed your cabin and beautiful Cooke City😊.

Thank you for your feedback. We were very surprised to read about these concerns, as none of them were reported to us during your stay. This cabin is rented almost every night, and our housekeepers are in the unit daily. We have had no previous reports of a sewer-gas odor or any other unusual odor, nor has our staff detected one. Had you contacted us when you arrived, we would have come to the cabin immediately to investigate. If there had been a problem that we could not correct, we would not have expected you to stay in the unit and would have addressed the situation accordingly. We also were not aware that the coffee maker or hairdryer had a problem. These are items we could have replaced immediately had we known. We appreciate you bringing them to our attention now so they can be checked. The toilet paper is intentionally placed on the counter beside the toilet, as there is not a wall-mounted holder in that bathroom. We are sorry that your stay did not meet your expectations. This cabin consistently receives excellent reviews, and we take guest concerns seriously. We only wish these concerns had been brought to our attention while you were here, as we would have appreciated the opportunity to investigate them and resolve anything that needed attention.

Thank you so much for the kind review! We're glad you had a great stay and appreciate you bringing the shower and baking sheet issues to our attention—we’re happy we could address the drain quickly, and we’ll replace that baking sheet with one that fits. We hope to welcome you back again soon!