2/10 Horrible
Karen H.
6 oct. 2025
Les points faibles : PropretĂ©, arrivĂ©e, communication et exactitude de lâannonce
When we arrived to the house, we were greeted by a very dirty front porch. That was not a good sign. When we entered the bedroom, there were only sheets on the beds, and the pillows for the bed were laying on the floor. There were no clean sheets or blankets anywhere in the house. Upon inspection, it was obvious that the house had not been cleaned in quite a while. I wiped a paper towel on the floor and it came up dark brown. There was a bathmat on the bathroom floor that was literally brown in places. The kitchen sponge had food in it. There were ants crawling all around by the back door. The backyard was in terrible condition. It was obvious no one had even looked at it in a while. The patio was covered with pine needles and cushions were thrown around, but not on the chairs. In the corner, there was a 3 ft in diameter standing water hole full of stinky water with leaves and trash in it and it smelled. The cover to the basement crawlspace was off and was a danger. Next to the storage shed in the backyard, there was trash and junk thrown. We called the agent about our problem and It took almost an hour for someone to show up. First they offered to clean the house, but there was no way it could be cleaned and backyard Could be fixed. They did refund our money for the VRBO charge. However, I have not been able to get my money for the damage deposit back yet.
Karen H.
Séjour de 3 nuits en octobre 2025
