The listing states the house can accommodate 6 people; however, we were a group of 5 and found it very uncomfortable. There were only 3 beds available, which was insufficient for our group. We requested extra blankets and a heater, but they were never provided.
Carlos mentioned he would provide an extra room, but this never happened. He also did not offer an extra night without charge as discussed. Check-in instructions were unclear, and we had difficulty locking the front door. Additionally, there was no water for one full day during our stay.
Overall, the accommodation did not match the description, and the communication and follow-through were disappointing. Expedia and Vrbo did not allow me to cancelled my reservation and get my refund.