Gérant immobilier / professionnel
Shoreline Properties, Inc.
Salle(s) de bain
The house is in a great location, two blocks from the beach. The layout is nice, most of the house was clean. Downside: the leasing office was not very welcoming and it came across as rude. The website says check in 4 pm, I received a text that morning at almost noon the house was ready but plans were already made and there was no way to get there. The leasing office closes at 5... the last out of the office would be no later than 7. If you’re traveling that gives a very small window to get the keys. The website also says check out 11. The leasing office gave a 10 am check out at their leasing office (not at the same location as the house). There is also a laundry list of chores to complete before you can leave. There are no linens provided. You receive two rolls of toilet paper for three bathrooms. No hand soap. The mattress covers looked like they had been drug out of a dumpster. The coffee pot was broken. With some updates the house has good potential but I do not think I would rent through this leasing office again.
Dear Amanda, your input is very important to our company and our clients.
I like to take a moment and clarify your concerns, our Check-in is 3:00 pm and check out is 10;00 pm. This is very clear on our site and in our lodging agreement. This is mention many times in our welcome arrival email and text message. We try to disclose everything to make the vacationer aware of what they need to bring with them to have a pleasant vacation. We provide to all of our vacationers a complimentary welcome package, and we are the only company at the beach to do this, but all your toiletry products are vacationers responsibility. We do offer a linen service for additional money and you did decline this service, you are welcome to bring your own linens. We are glad you did like the single home as it was great for your family with little kids and we hope you did enjoy Fathers day with your family and your pet.
We ask all vacationer to leave the unit in good condition for the next arrivals, as they all deserve a nice and clean place too in such a short time of turn around.
Thank you Keti
Discriminatory Rental Practices
This was a lovely home and have absolutely no complaints about the property itself other than Linens are NOT included; however the blatant discrimination I experienced was inexcusable. When initially trying to book this property, the property manager needed to speak w/me to determine the # of people staying in the property and our ages. I used my natural voice and within 7-10 words of speaking, was rudely cutoff by the property manager and told the property was not available for less than a 3 day rental, despite the advertisement to the contrary. Desperate for a property and since nothing was available, I later called back a few hours later using a more "white" sounding tone. This time I was pleasantly greeted and allowed to book the same exact 2 day stay now that the property manager believed I was white. I don't know if the property manager I rented from was in the office when we checked out, but I certainly hope so!
All the comforts of home
I stayed here with my husband and 2 other couples. We appreciated all the space. Each bedroom basically has it's own bathroom. The full stocked kitchen was very useful for us. The grill could be replaced the grill grates were dirty and somewhat rusty. The location of the house to the beach was awesome it was walking distance even with all the beach necessities.
We are so glad to hear you enjoyed your stay! This is the kind of positive experience we strive to provide all of our guests. We take customer feedback very seriously. We will gladly forward your concerns to the owner and discuss updating the grill grates with them. We'd love to have you back!
Perfectly Cozy Home
We had a great experience with this house. It’s very well stocked and clean. Its a very close walk to stores, a play ground, the bay and, of course, the beach. You won’t miss home very much while staying in this house.
We are so glad to hear you enjoyed your stay! This is the kind of positive experience we strive to provide all of our guests. We'd love to have you back!
Maison unifamiliale, avec une grande cour arrière. Plus près de centre commercial 94E, Art League Center.