6/10 Satisfaisant
Ian D.
25 févr. 2025
Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté
Vail Condo
Pros:1. Close proximity to shuttle bus to Vail Village. Very convenient!2. Responsive property manager, Athena.3. Unit was well-stocked with the basics. Cons:1. Unit felt very tight for our family of 5. It was difficult to get into the unit after a day of skiing without any sort of mudroom or storage area. 2. Unit was not the cleanest. Kitchen and bathrooms weren’t as clean as would have been expected and floors were littered. Felt like maybe it hadn’t been fully cleaned between occupants. Some sheets had to be rewashed. Rugs were all dirty and stained. 3. We arrived to a broken bed in the master bedroom. The front legs were missing, and we therefore had to sleep at a dramatic incline. Very odd. Upon communication with the property manager, she seemed very surprised. A handyman was sent and he was able to prop the bed up on wood, but the whole situation was very strange. 4. On our 3rd night there, when we came back from dinner, the “smart lock” to the front door had died and we were locked out. There was a lockbox on site but it had no key. We had to wait for a locksmith to come and pick the lock. All while the property manager kept reiterating that the batteries had just been replaced within the last month and that we were lucky that a locksmith was willing to come help due to the weather (as if it was our fault). In general, we were pleased with the convenience of the unit. However, it did not meet our expectations based upon the descriptions and reviews. We woul
Ian D.
Séjour de 7 nuits en février 2025
