Appartement en Bord de Plage avec Terrasse sur le Toit & Jacuzzi Privé – Dort 6

Thank you for your feedback. We are genuinely sorry that our apartment did not meet your expectations. For the benefit of future guests, we would like to clarify a few important facts. Within minutes of your arrival, you contacted us requesting central air conditioning. We responded promptly through a WhatsApp chat we had where we also provided assistance for your check in. As our conversation records clearly show, we explained that the apartment does not have central A/C. This is also accurately described in the listing, which specifies that the property is equipped with two ductless mini-split air conditioning units serving the two main bedrooms, while the common living areas are naturally ventilated. A few minutes later, you informed us that you had decided to leave and had already booked alternative accommodations. As an independent Airbnb host operating a single property, we unfortunately do not have another unit available to offer as a replacement. And, understandably, installing a completely different air conditioning system on the same afternoon wasn't an option. We understand that every traveler has different preferences, and we're sorry this property was not the right fit for yours. Our commitment has always been to provide an accurate listing, respond promptly to our guests, and allow them to make an informed decision before booking.