5 Bdr. 6 Bath. Près de l'Hôtel: Restaurant-Piscines-Cours de Golfe + Plage de Caletón
Particulier / consommateur
- anglais, français, allemand, espagnol, italien
Salle(s) de bain
Dispositifs de sécurité
Type de destination
Salle à manger
Équipements de loisirs
Piscine / Spa
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Occupants maximums:12 (peut accueillir jusqu’à 12 adultes)
Golf cart: This is a perk. 4 people max in cart. If abused, you relinquish use + might be charged for damages. Resort does not allow driving under 14.
Housekeeper: This is a private villa, we love to cater to you but we don´t have the resources of a hotel: Sheets + towels don´t get replaced daily.
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Casa de Campo
During a rainstorm, the roof leaked at least two rooms. There was no hot water in all showers except one. The golf cart that I rented of $50 a day went about 4-5 miles an hour. Housekeeper that came with the house didn’t make beds or clean bathrooms or do laundry. I think the owner tried hard but the experience was not great
I am so sorry and saddened to hear that you had a very diferent experience than your wife during your 3-night rental.
I spoke with your wife during your stay and she was really happy, and understanding of the fact that do to the very heavy tropical storm with high winds, that you experienced, some roof clay tiles had lifted atop one of the bedrooms, allowing a small amount of water in, I did send someone to look at that the same morning, it was reported , they did not see any water but managed to see the problem in the roof and it has been addressed.
As for the water heaters: You were only two couples using only two bedrooms who share a big brand-new (2 showerheads - 2 faucets) inline water heater, if heater was working for one bedroom it was working for the other one, maybe you did not allow enough time for it to travel, and perhaps opened too much the cold water. We have checked for over two weeks of continuous use and have not been able to replicate what you seemed to have encountered.
As for all other water heaters if the bedrooms, where they are in, are not been used, there are set to off. I give specific instructions when you check-in on your need to leave them on and not turn the off by mistake, again there where off, and those are tank water heaters, so they need time to heat the water when off. All water heaters are in good working condition... I am so sorry, I did not know about this and you did not reach out, I would have been able to help you out on this.
Now besides the villa golfcart, you rented and outside golfcart, you did reachout on this, as I did help you with the rental, and a new cart was delivered within 20 minutes by the rental company.
Overall, I wish there had been better communication as it is the only way I can be of help!
As for the housekeeper, she only enters room when asked. As must people don’t want her to go into their rooms. I asked you if you wanted her to do the rooms and received no response, but I spoke to your wife and she said she was fine and that she and the other woman did not leave their bedrooms until afternoon which wouldn’t have given the housekeeper time to do bedrooms anyways.
Again, I am very saddened! I always strive to help my guests have the best experience, but sometimes things like weather and cart rentals are out of my control, but matters do get addressed in a timely fashion. If there was something I could have done better, and there had been better communication, I would have done everything possible to address them.
I do hope, that you at least enjoyed everything Casa de Campo has to offer.
This is the villa that truly made us feel at home!
My 55+ group of 8 had a wonderful 5 day stay at this spacious villa! Plenty of seating available for everyone when we wanted to eat together, or just socialize, Indoor and outdoor was keep immaculate. Marisol (the housekeeper) was VERY pleasant and accommodating! Knowing a little Spanish will help!!
From the initial inquiry about this property, Sonia (the owner) was quick to respond! Had a few questions while there, and again, was able to reach her with no problem! And she addressed them all with no hesitation..
Thinking of staying here, think no more!
Both Marisol and I, absolutely loved your group... You are great comuniacting your needs and concerns....and this t is the only way we know how to do our jobs better....Your input was pricelss, as it made us think of things we hadn´t thought before... For this I thank YOU!
Looking forward to welcoming you again.
Balance between price and quality is excellent
Villa is large and accommodating, has a large backyard and a big Jacuzzi... we did enjoy every minute of our very long stay and are already making plans to come back to this villa for the holidays.
I highly recommend it as a greatly priced and accommodating villa!
It is always a pleasure to welcome people like you Francis, who always do reach out if you have any questions. We are very happy that we where able to help you enjoy your very long stay.
Looking forward to welcome you again soon.
Sonia was very accommodating to our four generation family vacation. We had a wonderful time. Great to have main floor sleeping for the octogenarians and the small pool for the youngest ones! This was also the quietest place we have ever stayed in the DR. Everyone enjoyed it. A special thanks to Marisol and Diana for providing breakfast and lunch.
We hired Julio to take us out on several adventures- Cuevas Maravillas, a beach trip to Bayahibe, and a baseball game in San Pedro de Marcoris. I would suggest this for anyone that can speak at least some Spanish.
We always try to put ourselves in our guest´s shoes and try to provide the best experience and are happy that we succeeded at that. We are also very happy that four generations found their own space at the villa, and that the little ones enjoyed the small pool. And YES, we are so fortunate that being so close to the hotel, our neighborhood is very quiet and away from main road action.
Great to hear that you hired Julio to take you out -on several adventures- very desirable ones for anyone visiting DR. Cueva de las Maravillas is beautiful and so is Bayahibe, and what sports enthusiast won´t like a baseball game?, I guess you know that a big percentage of the baseball players in the US are not only Dominicans but from San Pedro.
Marisol has been with us for over 15yrs and she is a great asset, we couldn´t be happier with her. Diana is outside help, and a great cook, must our guests hire her and always have good things to say about her and her cooking. I am glad you were able to experience that first hand.
Look forward to welcoming you and your family again in the future. Have an awesome 2019 Elizabeth!
This was the first time visiting Casa de Campo, we fell in love and the Villa was a beautiful place to stay. Perfectly located close to everything.
Happy that you loved the villa and that you had a great time.
You experienced first hand, how close is the villa to your tee time at Teeth of the Dog, and I am sure you made it on time for your tournament... I am still rooting for you to make that hole in one! Hopefully next year!
A Caribbean Delight!
This is truly a wonderful place to stay. If you want a beautifully appointed home, with comfort and wonderful amenities, I recommend it highly. Updated bathrooms, plenty of bedrooms and a jacuzzi, we couldn't of asked for nicer place.
Hey Fred, it was a pleasure hosting you and your family. We do strive to make your vacation a pleasant and enjoyable one and are happy when we succeed at that.
We invest most of the proceeds of the rental into updating the villa to provide the most comfortable experience and are happy to see you enjoyed our updates, hopefully by the time you come next year you will enjoy even more great projects we have planned for our extensive backyard until then stay warm and safe in that Michigan weather.