First off, we told the owner that we were arriving late, there was no light on at the house, and we fumbled around trying to find the hidden key. Once we were in, we were shocked to see we only had access to half the house. The pictures of the bedrooms and game room were those that were the basement, which supposedly had someone living in... 5 adults and 1 kid had access to only 6 bath towels, with no wash cloths, no hand towels, no washing machine to clean anything, and only 1 dish towel for the 5 days that we were there. 1 bed had a partial futon mattress, one bed had a leg that kept breaking off, and the couch couldn't be sat in because the springs were busted. The flooring was coming apart in the kitchen, with huge gaps, and the house looked like it hadnt been cleaned, and was actively being lived in. I am usually not one to complain, but after 1 night there, our whole group was exploring options for hotels in the area. And when i brought up some of these issues to the owner, there was no action taken, and no remedies presented. Oh, one last thing, tried to take garbages out at one point, but the can outside was over flowing, and could accept no trash, like the garbage service had been missed for the week.