Parmi les 10 % les mieux notés par les voyageurs dans cette régionParmi les 10 % les mieux notés par les voyageurs dans cette région
Points forts
Plaisir en famille
Bien noté pour les familles.
Mode amusement activé
L’un des rares hébergements à disposer d’une table de billard sur place.
8 chambres6 salles de bain20 personnes
Équipements populaires
Bain à remous sur place
Patio
Piscine privée
Centre de fitness sur place
Barbecue
Climatisation
Découvrir la zone
Kissimmee, FL
Parc régional du nord-est
Place, Parc régional du nord-est
3 min en voiture
Lac Davenport
Place, Lac Davenport
4 min en voiture
beach near Bahama Bay
Place, beach near Bahama Bay
4 min en voiture
Orlando, Floride (MCO-Aéroport international d'Orlando)
Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
39 min en voiture
Chambres et lits
8 chambres (20 personnes)
Chambre 1
1 grand lit
Chambre 2
1 très grand lit
Chambre 3
2 lits doubles
Chambre 4
2 lits 1 place
Chambre 5
1 très grand lit
Chambre 6
2 lits doubles
Chambre 7
2 lits 1 place
Chambre 8
1 très grand lit
6 salles de bain
Salle de bain 1
Salle de bain 2
Salle de bain 3
Salle de bain 4
Salle de bain 5
Salle de bain 6
Espaces
Terrasse en bois ou patio
Cuisine
Aire de jeux extérieure
Lock
Protégez vos paiements : réservez toujours sur Abritel.
N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
Welcome to your dream vacation home at Windsor at Westside resort! This luxurious 8-bedroom retreat is an oasis of comfort and entertainment, perfectly situated near the enchantment of Disney World.
Upon entering this exquisite vacation home, you'll be greeted by a spacious living room, adorned with plush furnishings. The large dining table is ideal for gatherings, and the fully equipped kitchen is ready to satisfy all your culinary desires. A loft with a smart TV and cozy sofas provides a relaxing space to unwind.
For those seeking entertainment, this home boasts a range of activities. An air hockey table and a pool table offer hours of fun for everyone. Step outside, and you'll discover a private pool and spa, surrounded by lounge chairs, where you can soak up the Florida sun. An outdoor dining table and BBQ grill create the perfect setting for alfresco meals.
The bedroom arrangements are impeccable. The first bedroom, located on the 1st floor, features a queen-size bed and a smart TV. The main bedroom, also on the 1st floor, is a sanctuary with a king-size bed, a smart TV, and a private bathroom that includes a walk-in shower and a luxurious bathtub.
On the 2nd floor, you'll find the rest of the inviting bedrooms. The 3rd bedroom offers 2 double beds, a smart TV, and a private bathroom with a walk-in shower. The 4th bedroom provides 2 single beds and a private bathroom with a bathtub and shower combo. The 5th bedroom has a king-size bed and a private bathroom with a bathtub and shower combo. The 6th bedroom boasts 2 double beds and a smart TV. The 7th bedroom is enchantingly decorated with a Frozen theme and includes 2 single beds and a smart TV. Lastly, the 8th bedroom offers a king-size bed, a smart TV, and a private bathroom with a walk-in shower.
Nestled within the enchanting Windsor at Westside resort, a world of luxury and leisure awaits. This sprawling haven boasts a plethora of amenities that cater to every desire. Immerse yourself in relaxation as you lazily float down the tranquil lazy river, basking in the warm Florida sun. For those seeking an active escape, the state-of-the-art gym offers a space to stay fit while enjoying a vacation. Unleash your creativity in the activity room, where the built-in bear place invites you to craft and create cherished memories. From the refreshing waters to engaging activities, Windsor at Westside ensures an unforgettable retreat for all ages.
**Optional pool and spa heat is available for $35/day + tax. - We recommend adding this option to your reservation between the months of November and April.**
Ajoutez des dates pour connaître les prix
Hébergements similaires
Disney Fireworks By The Pool! 18 guests? No Problem! Must See Discounts!
Davenport
Disney Fireworks By The Pool! 18 guests? No Problem! Must See Discounts!
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
À propos du quartier
Kissimmee
Cette maison de vacances vous donne rendez-vous à Kissimmee, plus précisément au bord de l'eau. Les célèbres Vieille ville et Disney Springs® valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Island H2O Live! et Complexe de loisirs Walt Disney World® Resort. Vous voyagez avec des enfants ? Ne manquez pas l'agréable Parc à thème Disney's Animal Kingdom®. Découvrez également l'illustre ESPN Wide World of Sports Complex.
Parc régional du nord-est - 3 min en voiture - 3.4 km
Lac Davenport - 4 min en voiture - 3.7 km
beach near Bahama Bay - 4 min en voiture - 3.7 km
beach near The Oaks at Southlake Commons - 6 min en voiture - 6.8 km
Highland Reserve Golf Club - 7 min en voiture - 7.1 km
Comment se déplacer
Gare de Kissimmee - 31 min en voiture
Aéroport de Kissimmee Gateway (ISM) - 31 min en voiture
Restaurants
McDonald's - 5 min en voiture
7-Eleven - 17 min à pied
Twistee Treat Berry Town - 5 min en voiture
Circle K - 6 min en voiture
Dutch Bros Coffee - 6 min en voiture
Foire aux questions
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
Combien coûte un séjour dans l’hébergement Lakeview * Pool * Game Room * FREE Waterpark ?
À partir du 19 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Lakeview * Pool * Game Room * FREE Waterpark le 28 sept. 2026 commencent à 475 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Lakeview * Pool * Game Room * FREE Waterpark ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement Lakeview * Pool * Game Room * FREE Waterpark ?
Le départ a lieu à 11 h 00.
Où se situe l'hébergement ?
Cette maison de vacances à l'atmosphère familiale à Kissimmee se trouve au bord de l'eau, à 5 km de sites comme Lac Davenport et Four Corners FC. Island H2O Live! et Parc aquatique Surfari sont également à 10 km de distance.
Avis
9,6
Exceptionnel
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 23 avis sur 26.
10 – Excellent
23
Note des voyageurs de 8 (Bien), d’après 2 avis sur 26.
8 – Bien
2
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 26.
6 – Satisfaisant
0
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 26.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 26.
2 – Horrible
1
9,4/10
Propreté
9,6/10
Arrivée
9,8/10
Communication
9,8/10
Emplacement
9,8/10
Exactitude de l’annonce
Avis
Avis vérifié
10/10 Excellent
ghania m.
31 mai 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The house was nice and clean i have a big family and we had a wonderful time i will stay there again
ghania m.
Séjour de 4 nuits en mai 2026
Réponse de VrboOwner le 2 juin 2026
Thank you!
Avis vérifié
10/10 Excellent
Cheyanne D.
21 mai 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Pool was great, house was exactly like the pictures. It was a great stay and It was perfect for the 17 of us.
Cheyanne D.
Séjour de 7 nuits en mai 2026
Réponse de VrboOwner le 22 mai 2026
Thank you so much for your kind review! I’m really glad to hear you enjoyed the pool and that the home matched the photos. It’s great to know the space worked well for your group of 17 and that everyone had a comfortable stay.
It was a pleasure hosting you, and I’d be happy to welcome you back anytime in the future!
Avis vérifié
10/10 Excellent
Dana S.
9 juin 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We enjoyed our family time in this large house. Plenty of dishes etc for cooking, after the first day the air conditioning was excellent. The beds were so comfortable! We would definitely come back.
Dana S.
Séjour de 5 nuits en juin 2026
Réponse de VrboOwner le 10 juin 2026
Thank you so much for your kind review! I’m really happy to hear that your family enjoyed the spacious home and had a great time together.
It’s great to know you found everything you needed for cooking, that the air conditioning worked well after the first day, and that the beds were comfortable—that’s exactly the kind of stay we aim to provide.
I truly appreciate your feedback and your plan to return. It was a pleasure hosting you, and you’re always welcome back anytime!
Avis vérifié
10/10 Excellent
Kristin H.
4 mai 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great spacious property. Big kitchen easy to cook in.
Kristin H.
Séjour de 3 nuits en avril 2026
Réponse de VrboOwner le 5 mai 2026
Thank you!
Avis vérifié
10/10 Excellent
KR
26 avr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The house was bigger than we imagined. They even left a welcome gift which was great! Management was very easy to get a hold of. Would stay again!
KR
Séjour de 5 nuits en avril 2026
Réponse de VrboOwner le 27 avr. 2026
Thank you!
Avis vérifié
10/10 Excellent
Gerald C.
19 avr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Communication was excellent. I wish their kitchen had a few sheet pans and larger frying pans for cooking for a lot of people. Overall very good experience and my family really enjoyed our stay.
Gerald C.
Séjour de 7 nuits en avril 2026
Réponse de VrboOwner le 20 avr. 2026
Thank you so much for your kind feedback!
We’re glad to hear that you had an overall great experience and that your family truly enjoyed the stay. It’s also wonderful to know that our communication met your expectations.
We really appreciate your suggestion regarding additional kitchen items like sheet pans and larger frying pans—this is very helpful, especially for guests traveling in groups, and we’ll definitely take it into consideration for future improvements.
Thank you again for staying with us, and we hope to welcome you and your family back soon!
Avis vérifié
10/10 Excellent
Rosemary K.
5 avr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The Host was very quick to answer our questions. The pool was very nice with plenty of seating. All of the bathrooms made it easier for everyone to get ready in the mornings.
Rosemary K.
Séjour de 6 nuits en mars 2026
Réponse de VrboOwner le 6 avr. 2026
Thank you so much for your kind feedback! 😊
I’m really glad to hear the quick communication was helpful and that you enjoyed the pool and the multiple bathrooms—those definitely make group stays much more comfortable and convenient.
It was a pleasure hosting you, and you’re always welcome back anytime. I’d be happy to host you again! 🌟
Avis vérifié
10/10 Excellent
Todd B.
18 mars 2026
Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Property was as described very spacious nice pool and outdoor area. We had an issue with the spa and the management company responded very quickly and repaired it.
Todd B.
Séjour de 5 nuits en mars 2026
Réponse de VrboOwner le 20 mars 2026
Thank you for your feedback! I’m glad to hear that the property met your expectations and that you enjoyed the spacious layout, pool, and outdoor area.
I also appreciate your patience with the spa issue, and I’m glad our team was able to resolve it quickly for you. It was a pleasure hosting you, and we’d be happy to welcome you back anytime!
Avis vérifié
10/10 Excellent
Danielle A.
26 févr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Our whole family loved our stay. The house was massive, the pool was beautiful and clean and very well heated. The kitchen was well stocked with plates, silverware, etc. and there were plenty of towels for the pool area and bathrooms.
Danielle A.
Séjour de 7 nuits en février 2026
Réponse de VrboOwner le 27 févr. 2026
I’m thrilled to hear that your whole family loved the stay and that the house, pool, and kitchen met your needs. It’s wonderful that the pool heating and ample towels added to your comfort — those little touches can make a big difference!
It was a pleasure hosting you, and we would be delighted to welcome your family back anytime.
Avis vérifié
10/10 Excellent
Courtney P.
20 janv. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Communication was excellent! Would recommend and would book again!
Courtney P.
Séjour de 3 nuits en janvier 2026
Réponse de VrboOwner le 21 janv. 2026
Thank you so much for your kind feedback! We’re thrilled to hear that communication was excellent and that you would recommend us. We would be delighted to host you again in the future!
Avis vérifié
10/10 Excellent
Audrey S.
23 mars 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Our stay at this home was absolutely perfect! We had a large family group of 17, and everyone was comfortable with plenty of space to relax and enjoy. The kids had an amazing time and truly enjoyed every moment including playing and enjoying shooting pool. .Anytime I reached out to Dennis, he responded right away, which made everything smooth and stress-free. The pool was a big highlight—the temperature was perfect, and the kids had a blast spending time in it.Overall, the experience was a 10/10. We would definitely rent again and highly recommend this home to anyone looking for a great stay!
Audrey S.
Séjour de 3 nuits en mars 2026
Réponse de VrboOwner le 24 mars 2026
Thank you so much for this incredible review! I’m thrilled to hear that your whole group was comfortable and had such a great time together—that’s exactly what we hope for with larger family stays. It’s awesome that the kids enjoyed the pool and the games as well!
I really appreciate your kind words about my responsiveness—it was a pleasure helping make your stay smooth and stress-free. Thank you again for the recommendation, and I’d be more than happy to host you all again anytime!
Avis vérifié
10/10 Excellent
Latoya H.
14 juil. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Quick Family Getaway
We really enjoyed our stay.
Latoya H.
Séjour de 3 nuits en juillet 2025
Réponse de VrboOwner le 16 juil. 2025
Thank you for your kind words! I’m so glad you enjoyed your family getaway. It was a pleasure hosting you, and you’re welcome back anytime.
Avis vérifié
10/10 Excellent
Sandi H.
30 oct. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful home in a great area. Close to everything we needed. Easy communication and quick to respond to every question we had.
Sandi H.
Séjour de 6 nuits en octobre 2025
Réponse de VrboOwner le 31 oct. 2025
Thank you so much for your kind words! I’m glad you enjoyed the home and found the location convenient. It was a pleasure communicating with you, and I’d be happy to host you again anytime!
Avis vérifié
10/10 Excellent
Terry M.
23 nov. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Very clean, kitchen well stocked, beds are comfortable. We paid to have the pool headed, but it never really got warm enough to be comfortable.
Terry M.
Séjour de 5 nuits en novembre 2025
Réponse de VrboOwner le 24 nov. 2025
Thank you so much!
Avis vérifié
10/10 Excellent
Tara S.
28 mars 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great family vacation!
The house was amazing! Very clean and spacious. We loved the view from the pool and hot tub. I would recommend this home. I would love to stay there again.
Tara S.
Séjour de 5 nuits en mars 2025
Réponse de VrboOwner le 1 avr. 2025
Thank you so much! I’m thrilled to hear you loved the house, especially the pool and hot tub views. It was a pleasure hosting you, and I’d be happy to welcome you back anytime. Hope to see you again soon! 😊🏡💦
Avis vérifié
8/10 Bien
Alexis S.
25 juin 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Nice experience
Nice home , clean , spacious
Alexis S.
Séjour de 2 nuits en juin 2025
Réponse de VrboOwner le 1 juil. 2025
Thank you so much!
Avis vérifié
10/10 Excellent
Donald G.
6 janv. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Family vacation
House was perfect for our family vacation. Great location! Very clean and easy to check in. Highly recommend this house.
Donald G.
Séjour de 5 nuits en décembre 2024
Réponse de VrboOwner le 11 janv. 2025
Thank you for your wonderful review! I'm so happy to hear that the house was perfect for your family vacation and that you enjoyed the location. It’s great to know you found the space clean and the check-in process easy. Your recommendation means a lot to me, and I would love to host you again in the future!
Avis vérifié
10/10 Excellent
Dylan E.
30 juin 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Family vacation
Plenty of space for everyone to have their own privacy when needed, or all be together and hang out! Communication was excellent! Every question was answered within 30 minutes of the message being sent. Highly recommend renting this house for a family vacation!
Dylan E.
Séjour de 7 nuits en juin 2025
R éponse de VrboOwner le 3 juil. 2025
Thank you so much for the thoughtful review! I’m really glad to hear the home offered both comfort and space for your family, and I appreciate your kind words about the communication. It was a pleasure hosting you, and I’d be happy to welcome you back anytime!
Avis vérifié
10/10 Excellent
Anjie R.
18 févr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Our party of six thoroughly enjoyed our two-week stay in this spacious home. The house was perfect for a large group, and the kitchen was impressively well-stocked with plenty of dishes and utensils. We especially appreciated the thoughtful welcome kit provided by Casiola and the convenience of daily trash collection. The amenities were a highlight of the trip. The private heated pool was divine, and we made great use of the clubhouse, which featured another heated pool, a fun ice cream machine, and a bar and grill with staples like burgers and pizza. The staff and neighbors were incredibly friendly, making us feel truly welcomed. Casiola was exceptional to work with. They were highly responsive and fair throughout the entire process. For example, when a cold snap hit, they immediately refunded our pool heat fee. Once the weather warmed up, they allowed us to add pool heat back for the remainder of our stay—a flexible gesture that deviated from their standard terms but was very much appreciated. Between the excellent service and the quality of the home, we would 100% stay in this specific property or any other Casiola-managed home again!
Anjie R.
Séjour de 13 nuits en février 2026
Réponse de VrboOwner le 25 févr. 2026
Thank you so much for your fantastic and detailed review! We’re thrilled to hear that your party of six enjoyed the home, the well-stocked kitchen, and all the amenities. It’s wonderful to know that the private heated pool, clubhouse, and thoughtful touches like the welcome kit added to your experience.
We’re especially glad that our team could provide flexible support with the pool heat during the cold snap and that our staff and neighbors helped make you feel welcome. Your kind words about Casiola mean a lot, and we truly appreciate your trust and recommendation.
Avis vérifié
10/10 Excellent
Ruth T.
13 oct. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
I want to start off by saying this is a beautiful property and everything was nice and clean. The rooms were in mint condition and we had everything we needed. The pool was perfect. The communication between the host and I was almost instantly. I would say the only thing that I would recommend to change would be the pool table because it was a smaller one, but other than that, we enjoyed the home and the amenities that are all included. We would definitely recommend this beautiful home and we will definitely consider coming back again. We had an amazing time!
Ruth T.
Séjour de 2 nuits en octobre 2025
Réponse de VrboOwner le 14 oct. 2025
Thank you so much for your wonderful review! 😄🏡 I’m really happy to hear that you loved the property, found everything clean and well-equipped, and enjoyed the pool and amenities. It’s great to know that communication was smooth — I always aim to make things as easy as possible for guests.
I appreciate your feedback about the pool table — that’s very helpful and something I’ll definitely take into consideration. I’m thrilled you had an amazing time and would love to welcome you back anytime! 🌟✨
Avis vérifié
10/10 Excellent
Simon G.
14 mars 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Overall, very happy with our stay. Would use property again. There were unresolved issues with the pool. The spa got very warm but at times the pool was equally hot, so not refreshing on a hot day. At other times both the spa and pool were cool. The property management team came to take a look a day after we notified them, but we were told they couldn't resolve the issue and would have to send someone else out. Nobody else came as far as we know. However, we determined that some of the issues were due to the low water level, and when we added about 4 inches of water, things improved. We felt we shouldn't have had to fix this ourselves, however. Also, the dishwasher is poor and we'd suggest a replacement. At one point it leaked water over the kitchen floor. We loved the location and all our group was very happy with our visit. The comments above are just honest observations and wouldn't stop us returning. Recommended, especially if the few issues are resolved.
Simon G.
Séjour de 5 nuits en mars 2026
Réponse de VrboOwner le 15 mars 2026
Thank you for taking the time to share your detailed feedback. We’re very happy to hear that you enjoyed your stay, loved the location, and that your group had a great visit overall. It also means a lot to us that you would consider staying with us again.
We sincerely apologize for the inconvenience you experienced with the pool and spa during your stay. Your feedback regarding the water level and temperature is very helpful, and we will make sure our maintenance team reviews the system to prevent this from happening in the future. We also appreciate you bringing the dishwasher issue to our attention, and we will have this checked by our team as well.
Thank you again for your honest observations and recommendation. Guest feedback like yours helps us continue improving the experience for future stays. We truly hope to have the opportunity to welcome you back again.
Avis vérifié
10/10 Excellent
Hartley P.
6 mars 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Amazing
Everything was amazing, my family loved the house.
Hartley P.
Séjour de 2 nuits en mars 2024
Réponse de VrboOwner le 6 mars 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Avis vérifié
8/10 Bien
Amy B.
1 déc. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The house was great -the pool/hot tub was the issue-never got hot after i paid the same day we checked in the extra 35 a day-did get a refund for only 1 day-then sprinklers busted outside the cage-so more cold water coming into pool & hot tub-was told to keep covers on to warm it-no covers to be found-so we made it the best time we could for my daughters bachelorette party….despite not being able to use neither one..
Amy B.
Séjour de 2 nuits en novembre 2025
Avis vérifié
10/10 Excellent
Amanda P.
16 mars 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Perfection
Everything at the house was exactly as promised. We appreciated the flexibility around the check-in time.
Amanda P.
Séjour de 5 nuits en mars 2025
Réponse de VrboOwner le 19 mars 2025
Thank you for your kind review! I’m so glad to hear that everything met your expectations and that the check-in flexibility worked well for you. It was a pleasure hosting you, and I’d love to welcome you back in the future!
Avis vérifié
2/10 Horrible
Genia A.
23 janv. 2026
Les points forts : Emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
The communication and help leading up to the stay was great. The main level was decently cleaned and pool/ hot tup was good. It was when we arrived we reported right away things were not clean upstairs, their was hair in the bathroom, blood looking spots on the wall, one of the beds had spots all over it that looked like sperm. When cleaning off one of the beds and sheets, stands and headboard, the clorox wipes turned yellow like pee. The upstairs smelled like dog pee, unvaccumed, walls were all dinged up. We got a reply that they were looking into it and thanks for patience. They reached out next day asking what bed so they can change it, which was over 24 hours, so not even addressing the bed right away, They said they will address the other items after our departure. When reaching out to them asking them for updates or what can be done, the standard reply of "thanks for your patience while we look into this". they stated they didn't get our complaints or pictures when they were all sent in right away. Was very disheartening of the service that was provided. Will not be referring or going to them again. I am still waiting for a response from them to make it right, When I reach out they say they are putting it all together and checking with the staff. standard canned AI message. The pictures of the upstairs do not represent what it is at all.
Genia A.
Séjour de 3 nuits en janvier 2026
Réponse de VrboOwner le 27 janv. 2026
Thank you for taking the time to share your feedback. I sincerely apologize that your experience with the upstairs cleaning and overall condition of the home did not meet your expectations. This is not the standard we aim to provide, and I regret that our response and communication fell short in addressing your concerns promptly.
I understand how frustrating it must have been to feel that your complaints were not fully acknowledged and resolved during your stay. Please know that I am taking your feedback seriously, and I will be reviewing our cleaning and communication processes to ensure this does not happen in the future.
I truly regret that your stay was marred by these issues and appreciate you bringing them to my attention. My goal is always to provide a safe, clean, and comfortable experience, and I’m sorry that we fell short in this instance.
Qui vous reçoit ?
Vous êtes reçu par Casiola vacation homes
Langues :
Anglais, Espagnol, Portugais, Néerlandais
Hôte Premium
Ces hôtes proposent une excellente expérience à leurs voyageurs.
Payez en toute sécurité sur Abritel
N’effectuez pas votre paiement en dehors de notre appli ou de notre site Web. Ne donnez pas suite aux demandes de paiement par d’autres moyens.