Ville de Canandaigua | Finger Lakes | Lit King

We appreciate you staying with us, Traceen. Happy to hear everything went smoothly, and we’d be glad to host you again!

We’re glad you had time to relax on both the front porch and back patio, Elizabeth! It’s great to hear the location worked well for your visit, too.

We are glad you enjoyed your stay! Thank you for your review!

Thank you for your feedback, Sarah! We’re glad you enjoyed the property’s comfortable updates and convenient location. We appreciate you choosing to stay with us and hope to welcome you back for an even better experience.

Thank you for your review! We’re glad to hear the home was clean, as advertised, and in a convenient location. We’d be happy to host you again anytime!

Thank you so much for the 5-star review! We’re thrilled you enjoyed the convenient location and everything within walking distance—Main Street, restaurants, the winery, and more. We’d be happy to host you again

Thank you for your detailed feedback. We’re glad you enjoyed the historic charm of the home, its convenient location, comfortable beds, and the outdoor gas firepit. We also appreciate your kind comments regarding the cleanliness of the kitchen, bathrooms, and bedrooms. We would like to clarify a few points. The number of bathrooms was incorrectly updated in our system, which displayed the property as having two full bathrooms. We corrected this as soon as the error was identified. We sincerely apologize for the confusion this caused, especially since you reached out prior to your stay. Regarding the towels, the listing clearly outlines what is provided, including the number of towels per guest, so guests have the opportunity to review this information before booking. As for the dishwasher, our checkout instructions are standardized across our properties. If a property does not have a dishwasher, there is obviously nothing for guests to load, and there would be no expectation to do so. Lastly, we want to clarify that nobody told you that you would be charged $50 if the trash was not removed. Our checkout instructions do ask guests to take the trash to the cans, but there was no $50 charge communicated to you for failing to do so.

Thank you so much for your thoughtful feedback and for choosing to stay with us! We’re thrilled to hear you loved the location, the renovated space, and that the kids enjoyed the board games. We always try to make every guest aware of the lively, downtown setting so everyone feels comfortable and knows what to expect. We were also happy to accommodate your late checkout—so glad it added to your experience! We truly appreciate your notes about the bathroom listing details, TV access, nightstands, and the one bed that needs attention. These insights help us continue improving, and we’ve already taken steps to address them. It’s too bad that such a kind and positive review resulted in only 4 stars, but we’re grateful for your honesty and hope we get to host you again soon!