Cabane en Rondins : jacuzzi, billard, Pac-Man, doubles terrasses - enfants & chiens acceptés

Appreciate you sending pictures upon check in and for your feedback. The pictures that were sent were 99% of outside deck space that are surrounded by woods. Spiderwebs form every hour. My cleaner blew the decks off that same day and drained and refilled the hot tub. The pinesol you smelled was lemon because everything was freshly turned. You had zero complaints about the inside with the exception of 1 piece of trim that needs to be nailed back up on a door frame on an all wood log cabin. Your pictures were of a rotted nail in 1 wooden plank on a 2 story deck, a tiny tear in the hot tub cover and some dirt on an exterior side of a deck door and some outdoor chairs (which we could have came and wiped them down). You also sent a picture of a cobweb in the corner of a deck surrounded by woods. We felt that your standards were not met because you chose a log cabin in the woods. We had guests stay all of October and rcvd 5 star reviews so the place has been kept up and is always kept up after every turn. We have over 65 five star reviews on Airbnb as we rent more often on that platform. We apologize that you did not like the great outdoors in the mountains of Ellijay in our amazing 2 story decks surrounded by serene peaceful trees. Please know that if anything is dissatisfactory, we are always open to coming back and doing what we can if it’s a reasonable request. Unfortunately this guest was not able to be satisfied.