“Everything was absolutely wonderful! We truly appreciated that everyone had their own room and bathroom — it made the experience even more enjoyable!
Excellent communication with property manager who was very prompt and courtesy at all times. Original property rented had a water leak prior to our arrival and property manager rearranged another property with the same layout. We experience no delay. We will definitely stay again.
Ant infestation & had trouble getting in touch with anyonehad to go thru VRB0 to get someone. Mini (child play toy)cups) for our coffee. Found cockroaches every AM in Kitchen. Not told garage out of bounds as being used for storage so we couldn't put our golf clubs in for overnight storage. Otherwise we enjoyed our stay & would consider renting again.
We were really looking forward to our stay, but unfortunately, this property did not meet expectations for the price. During the initial walk-through with the property manager, we pointed out several damages, only to be told they were “already noted.” The kitchen was not well-equipped—only one of each size pot and pan, no mixing bowls, and one skillet that was rusty (though they did bring us a replacement).Cleanliness was also an issue. The showers and shower curtain had mildew, grout had turned black, and there was hair throughout the property. We ended up buying our own cleaning supplies to feel comfortable. When we showed the property manager, she asked what we used to clean instead of addressing the concern. The bedding was uncomfortable as the pillows were very hard—we purchased our own. Additionally, one of the bedrooms had no hot water, even after running the water for 20 minutes, while the others took unusually long to warm up. The response was simply that it “takes time.”We tried to make the most of our trip, but overall, the accommodations fell short of expectations, especially for the cost. Out of respect for the company, we will not post pictures; however, pictures were sent to the company.