We had a long weekend stay 3 nights, it’s an older house that is well kept and comfortable, however the dishwasher was broken and there were no kitchen towels to dry dishes, which was not communicated, we reached out to ask for towels and they never arrived. Being that we had a funeral we were not available to greet the repairman for the dishwasher that was scheduled at the same time. Right after we cleaned and left the house i was flying out from Sacramento and was driving there when I realized we forgot something, but we still had a member of our party in the area, we reached out because I left important documents that i wanted to retrieve, the owner was not helpful and the documents have now been lost, which creates many new processes and hassles, all he had to do was allow us back in right after leaving, or save the documents for us to retrieve. This was the biggest disappointment, shows total disregard for our needs. The property was great but I wouldn’t want to deal with Ian again.